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Laboratory Assistant - Computer Engineering

Shri Vile Parle Kelavani Mandal -
Mumbai, Maharashtra

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Job details

8 days ago

Qualifications

SAP
Technical support
Computer Engineering
IT
Diploma
Information Technology

Full job description

Qualification : Diploma/Degree in computer Engineering/Information Technology

Experience : Minimum 2 years in Educational Institutes

Job Description:

Handle daily technical support activities (Hardware & Software diagnosis) for desktops, laptops, smart phones & printers with in defined SLA guidelines.

Update call closure with details of solution provided on service desk tool immediately after call closure. Return defective spares on time to stores.

Setup desktop computers / laptops and peripherals (printers, scanners etc.) and test network connections.

Install and test desktop software applications Office, Acrobat, Mail, SAP client etc. and internet browsers.

Test computers periodically for Antivirus, Patches, disk fragmentations & windows updates etc. to ensure proper functioning of computer systems.

Setup computers and install software for various applications and programs.

Adhere to policies as per organization directives. To report to In charge of laboratory about misbehaviours inside the laboratory.

Asset (Software & Hardware) management. to report about breakages/losses in laboratory, to his superiors.

To report to In charge of laboratory about misbehaviours inside the laboratory.

IMAC (Install, Move, Add & change) related support activities.

Develop and manage effective professional working relationship

Should be well acquainted with the IT support services. Have to handle various other lab activities.

Provide support to the students in their practical sessions

To maintain dead stock register and register of consumable materials and to undertake physical stock verification of laboratory materials.

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