Job Summary
We are looking for an experienced and customer-focused Jewellery Showroom Assistant Manager to support the daily operations of our showroom. The ideal candidate will assist in leading the sales team, delivering exceptional customer service, achieving sales targets, and ensuring smooth showroom operations while maintaining the highest standards of professionalism and security.
Key Responsibilities
- Assist the Showroom Manager in overseeing daily showroom operations.
- Lead, motivate, and supervise the sales team to achieve individual and showroom sales targets.
- Deliver exceptional customer service and build long-term customer relationships.
- Handle customer inquiries, resolve complaints, and ensure a positive shopping experience.
- Monitor staff performance, provide coaching, and assist with onboarding and training new employees.
- Ensure showroom displays are attractive, organized, and aligned with brand standards.
- Oversee inventory movement, stock replenishment, and stock verification in coordination with the inventory team.
- Support billing, cash handling, and daily sales reconciliation while ensuring accuracy and compliance.
- Maintain high standards of security for jewellery, cash, and customer transactions.
- Assist in planning and executing promotional campaigns, festive sales, and in-store events.
- Prepare daily, weekly, and monthly sales and operational reports for management.
- Ensure compliance with company policies, operational procedures, and safety guidelines.
Qualifications
- Bachelor's degree in Business Administration, Commerce, Retail Management, or a related field (preferred).
- 3–5 years of experience in jewellery retail, luxury retail, or a similar customer-facing environment.
- Strong knowledge of jewellery products, sales techniques, and customer service best practices.
- Proficiency in POS systems, inventory management, and Microsoft Office applications.
Skills
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Sales-driven with strong negotiation and relationship-building skills.
- Ability to manage multiple priorities in a fast-paced retail environment.
- Strong problem-solving and decision-making skills.
- High level of integrity, professionalism, and attention to detail.
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
Work Location: In person
