We're Hiring | Client Servicing Executive
Location: Delhi NCR (Hybrid)
Experience: 1–2 Years
Company: GRD Marketing
About GRD Marketing
GRD Marketing is an experiential marketing agency specializing in creating impactful brand experiences through strategy, creativity, production, and execution. We work with leading brands across lifestyle, FMCG, and Alcobev to deliver memorable on-ground activations, retail branding, events, festivals, influencer campaigns, and experiential installations.
From concept development to flawless execution, we help brands connect with consumers through experiences that leave a lasting impression.
About the Role
We're looking for a proactive and energetic Client Servicing & Marketing Executive to become the bridge between our clients and our internal team. This role involves managing day-to-day client communication, coordinating projects, supporting marketing initiatives, and ensuring every campaign is delivered seamlessly from briefing to execution.
If you enjoy interacting with clients, solving problems, managing multiple projects, and working in a fast-paced agency environment, we'd love to meet you.
Key Responsibilities
Client Servicing
- Manage day-to-day communication with clients.
- Understand client briefs and convert them into actionable tasks.
- Schedule meetings, prepare MOMs, and provide regular project updates.
- Build strong client relationships and ensure exceptional service.
- Handle client feedback and coordinate revisions with internal teams.
Project Coordination
- Coordinate with creative, production, vendors, and operations teams.
- Track timelines, deliverables, and project progress.
- Ensure projects are executed on time and within scope.
- Support on-ground execution whenever required.
Marketing & Business Development
- Assist in preparing pitch decks, proposals, and presentations.
- Research brands, competitors, and market trends.
- Generate and qualify new business leads.
- Support client onboarding and follow-up communications.
- Maintain CRM and sales/project trackers.
Agency Operations
- Coordinate internal workflows across departments.
- Maintain project documentation and status reports.
- Assist founders with daily marketing and client servicing operations.
- Ensure smooth communication between clients, vendors, and internal teams.
Who We're Looking For
- 1–2 years of experience in an advertising, experiential, BTL, digital, or creative agency.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Confident in handling clients and managing multiple projects.
- Proficient in PowerPoint, Excel, Google Workspace, and Canva.
- A proactive problem solver with a positive attitude and strong ownership mindset.
- Willing to travel for meetings, recce, and event executions when required.
Preferred
- Past Experience in agency candidates preferred.
- Experience working with lifestyle, Luxury , Alcobev brands will be an added advantage.
Why Join GRD Marketing?
- Work directly with the founders and learn how an agency grows.
- Be part of exciting campaigns, events, and brand activations.
- Opportunity to work with leading national and international brands.
- Fast learning environment with significant ownership and career growth.
- A collaborative, creative, and energetic workplace where your ideas matter.
Think you're the right fit?
Send your resume and portfolio (if applicable) to 8860476261 with the subject line:
Application – Client Servicing Executive
Pay: ₹22,000.00 - ₹40,000.00 per month
Benefits:
- Flexible schedule
- Work from home
Work Location: In person
