Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Amazon Connect
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working closely with teams to apply modern development frameworks and agile methodologies, ensuring that the solutions delivered are scalable and perform efficiently. This position focuses on addressing unique business requirements through innovative software enhancements and continuous collaboration to meet project goals effectively.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather requirements and translate them into technical designs.
- Maintain and improve existing software components to enhance system performance and reliability.
- Document development processes, code changes, and system configurations to support knowledge sharing.
- Assist junior team members by providing guidance and support to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Amazon Connect.
- Experience with cloud-based contact center solutions and integration techniques.
- Strong understanding of software development lifecycle and agile methodologies.
- Ability to troubleshoot and resolve complex technical issues within custom software environments.
- Familiarity with scripting and automation to streamline workflows and improve efficiency.
Additional Information:
- The candidate should have minimum 3 years of experience in Amazon Connect.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
