Key Account Manager
Location: Bangalore
Experience: 1–2 Years
Salary: Up to ₹4 LPA
Joining: Immediate Joiners Preferred
Language: Hindi – Mandatory
Key Responsibilities
- Handle and respond to customer queries related to HRMS software.
- Understand customer issues and provide appropriate solutions.
- Troubleshoot and resolve HRMS-related issues within the required timelines.
- Coordinate with internal technical teams for complex issues.
- Assist customers with software usage and basic troubleshooting.
- Maintain proper records of customer queries and resolutions.
Required Skills
- 1–2 years of experience working with HRMS/HR software.
- Good experience in customer query handling and issue resolution.
- Basic knowledge of software testing and troubleshooting.
- Basic knowledge of SQL and database queries.
- Good communication and customer-handling skills.
- Ability to understand and resolve technical/software-related issues.
- Hindi language proficiency is mandatory.
- Candidates who can join immediately will be preferred.
We are looking for an HRMS professional who has hands-on experience in customer support, HRMS software handling, issue resolution, basic testing, and SQL.
Pay: ₹300,000.00 - ₹400,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
- Provident Fund
Work Location: In person