American Express is seeking an experienced communications professional to support its colleague communications agenda in India. As American Express' second-largest colleague base globally, India represents a significant and diverse colleague community, making effective communications critical to building alignment, engagement and connection across the organization.
Reporting to the Vice President - Corporate Affairs and Communications, Asia, the Manager - Colleague Communications will help develop and execute communications strategies and programs that connect colleagues to the company's business priorities, leaders, culture and values.
The role requires a strong communicator who combines excellent writing and storytelling capabilities with sound judgement, business acumen and the ability to build strong relationships and operate effectively in a fast-paced, matrixed environment.
Approximately 8-10+ years of relevant experience in colleague communications, corporate communications, employee engagement or a related communications discipline, gained in-house and/or at a communications agency.
Demonstrated experience developing and executing colleague communications strategies, campaigns and engagement programs within a large or complex organization.
Excellent writing, editing and storytelling skills, with the ability to translate complex business topics into clear, compelling communications for different colleague audiences and channels.
Demonstrated experience supporting senior leaders and developing effective executive and leadership communications.
Strong judgement and experience supporting sensitive, complex or fast-moving organizational and business communications.
Strong stakeholder-management and influencing skills, with the confidence to provide communications counsel and work effectively with senior leaders.
Proven project-management capabilities, with the ability to manage multiple priorities, stakeholders and deliverables while maintaining high standards within tight timelines.
Experience working across digital and colleague communications channels, with an understanding of evolving communications and colleague engagement practices.
Ability to work independently while collaborating effectively across functions, businesses, geographies and levels of seniority in a matrixed organization.
Bachelor's degree in communications, journalism, public relations, marketing or a related discipline, or equivalent professional experience, preferred.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
