About Beyond Crimson
Beyond Crimson is a full-service advertising, marketing, and content production agency offering social media management, large-scale campaigns, PR, media planning, and influencer marketing, supported by an in-house production house for photography and cinematography. We work across sister verticals including boutique travel, documentary and commercial video production, and design.
Role Overview
We’re looking for an experienced Account Manager to be the primary link between our clients and our internal creative, content, and production teams. This person will own client relationships end to end — understanding briefs, translating them into actionable internal tasks, keeping projects on schedule, and ensuring every deliverable meets the client’s expectations and our creative standards.
This is not an entry-level position. The ideal candidate has genuinely worked inside an advertising or marketing agency before and understands, in practice, how account management functions within that ecosystem — not just in theory.
Key Responsibilities
- Serve as the single point of contact for assigned client accounts, building and maintaining strong, trust-based relationships
- Understand client briefs thoroughly and translate them into clear internal work orders for the creative, design, content, and production teams
- Coordinate timelines across social media, PR, campaigns, influencer marketing, photography, and video production, ensuring nothing falls through the cracks
- Track project status closely and proactively flag risks to deadlines or scope before they become problems
- Prepare and present campaign plans, reports, and reviews to clients
- Manage client expectations around budgets, timelines, and scope changes
- Liaise between clients and internal teams (design, content, production, digital marketing) to ensure smooth handoffs
- Follow and reinforce internal SOPs and reporting frameworks (including our internal accountability check-ins)
- Identify opportunities to grow existing accounts through upsells or new service offerings
- Handle client escalations calmly and resolve issues without unnecessary internal friction
What You Must Know
- The real day-to-day working structure of an advertising/marketing agency — how creative, production, and client servicing teams interact, and where account management fits between them
- How campaigns move from brief to execution to reporting
- Basic familiarity with social media platforms, influencer marketing mechanics, and production timelines (shoot scheduling, turnaround expectations, etc.)
- How to manage multiple client accounts simultaneously without dropping details
Preferred Qualifications
- 2+ years of experience in account management, client servicing, or similar roles within an advertising, marketing, or communications agency (strongly preferred over agency-adjacent experience)
- Bachelor’s degree in Marketing, Mass Communication, Business Administration, or a related field
- Strong written and verbal communication skills
- Comfortable using tools like Excel/Google Sheets for tracking, and basic presentation tools for client decks
- Calm under pressure, organized, and able to push back on internal teams diplomatically when timelines are at risk
What We’re Looking For as a Person
- Someone who takes ownership rather than waiting to be chased for updates
- Proactive communicator — both with clients and internally
- Doesn’t need hand-holding to understand what “account management in an ad agency” actually means day to day
Pay: From ₹20,000.00 per month
Work Location: In person
