We are seeking a professional and customer-oriented Front Office Receptionist to join our hotel team. The candidate will be responsible for managing front desk operations, welcoming guests, handling check-ins and check-outs, responding to guest inquiries, managing reservations, and ensuring a smooth guest experience.
The ideal candidate should possess strong communication and interpersonal skills, basic computer knowledge, and the ability to maintain a professional and courteous attitude in a fast-paced environment. Previous experience in hospitality or customer service will be considered an added advantage.
Key Responsibilities:
- Welcome and assist guests professionally
- Handle reservations, calls, and guest inquiries
- Maintain guest records and front office documentation
- Coordinate with housekeeping and other departments
- Ensure high standards of customer service
Requirements:
- Good communication and presentation skills
- Basic knowledge of MS Office and email handling
- Professional appearance and positive attitude
- Ability to work in rotational shifts
- Prior experience in hotel operations is preferred
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
