Community Manager – MyWork Coworking SpaceJob Title
Community Manager
Location
MyWork Coworking Space
Employment Type
Full-Time
About MyWork
MyWork is a premium coworking space designed to foster productivity, collaboration, and business growth. We provide flexible workspaces, meeting rooms, and a vibrant community where startups, freelancers, SMEs, and enterprises thrive together.
Job Summary
The Community Manager is responsible for creating an engaging member experience while ensuring the smooth day-to-day operations of the coworking space. This role combines hospitality, customer service, operations, sales support, and community engagement to build a strong and active member ecosystem.
Key ResponsibilitiesCommunity & Member Experience
- Welcome members and visitors with a professional and friendly attitude.
- Build strong relationships with members and understand their business needs.
- Ensure an exceptional member experience by proactively resolving concerns.
- Conduct regular member check-ins and collect feedback to improve services.
- Foster networking opportunities among members.
Operations
- Oversee the daily functioning of the coworking space.
- Ensure meeting rooms, common areas, and workspaces are well-maintained.
- Coordinate with housekeeping, maintenance, and security teams.
- Monitor office supplies and vendor services.
- Ensure compliance with facility policies and safety standards.
Sales & Occupancy Support
- Conduct workspace tours for prospective clients.
- Assist the sales team with lead follow-ups and onboarding.
- Support member move-ins and move-outs.
- Maintain accurate occupancy and membership records.
Events & Community Engagement
- Plan and execute networking events, workshops, wellness sessions, and community activities.
- Promote events to maximize participation.
- Build partnerships with local businesses and startup ecosystems.
- Manage member communication through email, WhatsApp, and social media.
Administration
- Handle member documentation and contracts.
- Maintain CRM and member databases.
- Prepare daily and monthly operational reports.
- Coordinate billing-related queries with the finance team.
Qualifications
- Bachelor's degree in Business Administration, Hospitality, Marketing, or a related field.
- 2–5 years of experience in coworking, hospitality, customer success, operations, or community management.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Customer-centric mindset with problem-solving skills.
- Proficiency in Microsoft Office and CRM tools.
Preferred Skills
- Event planning and execution.
- Relationship management.
- Sales support and customer onboarding.
- Social media engagement.
- Vendor and facility management.
Key Performance Indicators (KPIs)
- Member satisfaction and retention.
- Occupancy and renewal rates.
- Event participation and engagement.
- Response and issue resolution time.
- Community growth and referrals.
- Operational efficiency.
Join MyWork and help create an inspiring workplace where businesses connect, collaborate, and grow.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
