Project Role : Custom Software Engineering Lead
Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : ServiceNow Customer Service Management (CSM)
Good to have skills : NA
Minimum
7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
In the role of Custom Software Engineering Lead, a typical day involves overseeing the technical vision and architectural framework of bespoke software projects. This position requires guiding teams through the entire lifecycle of design and implementation, ensuring that development practices meet established standards. The role demands continuous evaluation of code quality, system scalability, and performance to align with evolving business goals. Collaboration with various stakeholders to maintain a cohesive and efficient development environment is a key aspect of daily activities, fostering innovation and technical excellence within the team.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the establishment and enforcement of development standards to ensure high-quality deliverables.
- Mentor and support team members to enhance their technical skills and professional growth.
- Coordinate cross-functional efforts to align software solutions with organizational objectives.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Customer Service Management (CSM).
- Strong knowledge of software architecture principles and best practices for scalable solutions.
- Experience in managing and guiding software development teams through complex projects.
- Ability to analyze and optimize system performance and code quality.
- Familiarity with integration techniques and tools within the ServiceNow platform.
- Excellent problem-solving skills and the ability to provide innovative technical solutions.
Additional Information:
- The candidate should have minimum 7.5 years of experience in ServiceNow Customer Service Management (CSM).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
