Job Title: Reservation Executive
Company: BRIKitt
Location: Lucknow
Salary: ₹20,000 – ₹22,000 per month
Job Description
BRIKitt is looking for a proactive and customer-focused Reservation Executive to handle client inquiries, schedule property visits, and manage bookings efficiently. The ideal candidate should have excellent communication skills and a customer-first approach.
Responsibilities:
- Handle inbound and outbound calls related to property inquiries and reservations.
- Schedule and coordinate property site visits for prospective clients.
- Maintain and update customer records in the CRM system.
- Follow up with leads and confirm appointments.
- Provide accurate information about properties, services, and offers.
- Coordinate with the sales team to ensure a seamless customer experience.
- Prepare daily reports on bookings, appointments, and customer interactions.
Requirements:
- Graduate in any discipline.
- 1–3 years of experience in customer service, reservations, telecalling, or a similar role.
- Excellent verbal and written communication skills.
- Proficiency in MS Office and CRM software.
- Strong organizational and multitasking abilities.
- Customer-oriented mindset with good interpersonal skills.
Benefits:
- Competitive salary package.
- Career growth opportunities in the PropTech industry.
- Friendly and professional work environment.
Pay: ₹20,000.00 - ₹22,000.00 per month
Work Location: In person
