We are looking for a detail-oriented and experienced Ticketing Executive with hands-on expertise in Amadeus GDS. The ideal candidate will be responsible for managing reservations, issuing tickets, handling cancellations and reissuance, and providing excellent customer support. Key Responsibilities: • Use Amadeus GDS to make airline reservations, issue and reissue tickets. • Manage and process bookings, cancellations, date changes, and refunds. • Handle domestic and international air ticketing efficiently. • Monitor airline schedules, seat availability, and fare updates. • Maintain accurate customer records and travel documentation. • Coordinate with clients and provide prompt assistance for travel-related queries. • Stay updated with airline rules, promotional fares, and travel policies. • Liaise with airlines for special requests, group bookings, or disputes. Requirements: • Proven experience as a Ticketing Executive in a travel agency or similar setup. • Mandatory working knowledge of Amadeus Software. • Strong understanding of airline fare rules and reservation processes. • Good communication skills (verbal and written). • Ability to handle customer queries professionally and efficiently. • Attention to detail and time management skills. • Knowledge of other GDS systems (e.g., Galileo or Sabre) is a plus.
Job Type: Full-time
Pay: ₹25,000.00 - ₹65,000.00 per month
Work Location: In person
