Job Description – Process Excellence Specialist (Six Sigma Green Belt / Black Belt)
Process Excellence Specialist – Six Sigma Green Belt / Black Belt
No of vacancies - 1
Experience - 5+ Years
Location – Bengaluru/ Pune/ Hyderabad
Shift – US Night
Employment Type - Full-Time
About the Role
We are looking for an experienced Process Excellence Specialist with a Six Sigma Green Belt or Black Belt certification who has a proven track record of identifying process failures, conducting in-depth Root Cause Analysis (RCA), and implementing sustainable process improvements.
The ideal candidate should have hands-on experience leading process improvement initiatives using Six Sigma methodologies and statistical analysis to reduce defects, improve operational efficiency, and enhance quality. This is a highly analytical role requiring someone who has successfully executed end-to-end improvement projects in previous organizations.
Key Responsibilities
- Conduct detailed Root Cause Analysis (RCA) on operational issues, process failures, customer complaints, quality defects, and productivity gaps.
- Lead process improvement initiatives using Six Sigma methodologies including DMAIC, Lean principles, and statistical analysis.
- Map existing business processes, identify bottlenecks, waste, variation, and inefficiencies, and recommend data-driven improvements.
- Collect, analyze, and interpret operational data to identify trends and opportunities for improvement.
- Utilize Six Sigma tools such as:
- Fishbone (Ishikawa) Analysis
- 5 Whys
- Pareto Analysis
- Process Mapping
- SIPOC
- Failure Mode and Effects Analysis (FMEA)
- Control Charts
- Histogram Analysis
- Capability Analysis
- Statistical Process Control (SPC)
- Value Stream Mapping
- Develop corrective and preventive action (CAPA) plans and monitor their effectiveness.
- Collaborate with cross-functional teams to implement process improvements and drive organizational change.
- Establish process performance metrics, dashboards, and KPIs to monitor improvements.
- Facilitate brainstorming sessions and workshops to identify improvement opportunities.
- Ensure process documentation, SOPs, and work instructions are updated following approved improvements.
- Present findings, recommendations, and project outcomes to senior leadership through detailed reports and presentations.
- Drive a culture of continuous improvement across the organization.
Required Qualifications
- Bachelor's degree in Engineering, Business, Operations Management, Industrial Engineering, Statistics, or a related field.
- Six Sigma Green Belt or Black Belt Certification (Mandatory).
- Minimum 5 years of hands-on experience in process improvement, operational excellence, quality, or business transformation roles.
- Demonstrated experience leading successful Six Sigma or Lean improvement projects from problem identification through implementation and measurable results.
- Strong expertise in conducting Root Cause Analysis and implementing sustainable corrective actions.
- Experience working with large operational datasets and making data-driven decisions.
- Excellent analytical and problem-solving skills.
- Strong communication and stakeholder management abilities.
- Advanced proficiency in Microsoft Excel; experience with Power BI, Minitab, Tableau, or similar analytical tools is highly desirable.
Preferred Skills
- Lean Six Sigma Black Belt certification.
- Experience in Business Process Reengineering (BPR).
- Knowledge of Change Management methodologies.
- Exposure to process automation or RPA initiatives.
- Experience in service operations, BPO, financial services, banking, mortgage servicing, healthcare, or shared services environments is an advantage.
- Familiarity with project management methodologies such as Agile or PMP is a plus.
Key Competencies
- Critical Thinking
- Root Cause Analysis
- Statistical Analysis
- Data Interpretation
- Continuous Improvement
- Process Optimization
- Project Management
- Quality Management
- Stakeholder Management
- Decision Making
- Problem Solving
- Communication & Presentation Skills
Success Measures
The successful candidate will be expected to:
- Reduce recurring process failures through structured RCA.
- Deliver measurable improvements in productivity, quality, cycle time, and customer satisfaction.
- Reduce defects, rework, and operational costs using Six Sigma methodologies.
- Improve process stability and standardization across business functions.
- Build sustainable solutions supported by data and measurable outcomes.
Ideal Candidate Profile
We are looking for someone who has personally led process improvement projects rather than only supporting them. The ideal candidate should be comfortable challenging existing processes, working with stakeholders at all levels, analyzing complex operational problems, and delivering measurable business results through structured problem-solving methodologies.
Job Type: Full-time
Pay: Up to ₹2,500,000.00 per year
Application Question(s):
Would you confirm the below details please:
Total experience:
Total experience in Process Excellence:
Do you have a Green Belt or Black Belt certification?
Willing to work in night shifts:
Willing to work purely from office only:
Preferred Location between Bangalore, Pune and Hyderabad:
Current designation:
Current CTC:
Expected CTC :
Notice period:
Is your notice negotiable?: If yes, how soon can you join?
Work Location: In person
