Bangalore, Karnataka
Job Summary
We are looking for an experienced Salesforce QA Lead with strong expertise in Salesforce Financial Services Cloud (FSC) to lead quality assurance activities across Salesforce applications. The role will focus on ensuring high-quality delivery of Salesforce Sales Cloud, Service Cloud, and FSC-based solutions , with strong hands-on testing and leadership responsibilities.
Key Responsibilities
Experience
7+ years of experience in QA / Software Testing
Minimum 3+ years in Salesforce QA / Test Lead role
Strong hands-on experience in Salesforce FSC (Sales + Service Cloud)
Key Responsibilities
1. Test Strategy & Planning
Define and implement end-to-end testing strategy for Salesforce applications
Plan and manage:
Functional testing
Integration testing
Regression testing
UAT support
Ensure quality coverage across FSC modules and Salesforce ecosystem
2. Salesforce FSC Testing
Perform testing across:
Financial Services Cloud (FSC)
Sales Cloud & Service Cloud
Validate:
Customer data models
Financial account structures
Relationship modeling
Workflows and automation
Ensure proper testing of business processes aligned to financial services use cases
3. Hands-on QA Execution
Design and execute:
Test cases / test scenarios
Test data preparation
Perform:
UI testing (Lightning components)
API testing (integrations)
Data validation testing
Ensure testing coverage across customizations, integrations, and workflows
4. Defect Management & Quality Governance
Lead defect tracking, triage, and root cause analysis
Ensure timely defect resolution and quality sign-off
Monitor quality metrics such as:
Defect density
Test coverage
Execution status
5. Automation & CI/CD Enablement
Drive test automation initiatives for Salesforce platforms
Integrate testing into CI/CD pipelines (Jenkins / GitLab / DevOps)
Collaborate with DevOps teams for continuous testing and deployment validation
6. Stakeholder & Team Management
Lead and mentor QA teams
Collaborate with:
Developers
Product Owners
Business Analysts
Ensure clarity on requirements, test coverage, and acceptance criteria
Skill Requirements
Strong experience in:
Salesforce QA (Lightning, FSC, Sales & Service Cloud)
Hands-on expertise in:
Functional and integration testing
Salesforce object model and workflows
Strong knowledge of:
Salesforce customization (flows, validation rules)
End-to-end testing lifecycle
Tool expertise:
Jira, Test management tools
Experience in:
Agile/Scrum methodology
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