About Us
We are a leading quality testing laboratory dedicated to ensuring safety, compliance, and quality across different industries. Our services help businesses deliver safe and trusted products to their customers.
Role Overview
We are looking for a responsible and well-organized Lab Front Desk Receptionist to manage our reception and day-to-day front-office activities. The ideal candidate should have good communication and computer skills, along with basic accounting knowledge to handle billing, payments, invoices, and related administrative tasks.
Experience Required:
- 1-2 years of experience in front desk, receptionist, office administration, or a similar role.
- Candidates should have basic accounting knowledge and experience handling invoices, receipts, payments, and cash/records.
Key Responsibilities:
- Greet and assist customers, visitors, and clients professionally.
- Receive and manage customer samples and coordinate with the laboratory team for proper submission and processing.
- Handle incoming calls, emails, inquiries, and customer communications.
- Prepare invoices, receipts, and other front-office documents.
- Maintain records of customer payments, outstanding amounts, and daily transactions.
- Handle cash, online payments, and other payment-related activities as required.
- Coordinate with the accounts and laboratory teams regarding billing and customer requirements.
- Maintain accurate customer, sample, billing, and administrative records.
- Enter and update information using computer systems, MS Office, Excel, and other office software.
- Schedule appointments and coordinate customer visits.
- Support general office administration and ensure smooth day-to-day front desk operations.
Requirements:
- Good communication and interpersonal skills.
- Basic accounting knowledge and understanding of billing and invoicing.
- Good computer skills, including MS Word, MS Excel, email, and data entry.
- Ability to maintain accurate records and handle confidential information.
- Good organizational and time-management skills.
- Professional, polite, and customer-friendly attitude.
- Self-motivated, responsible, and detail-oriented.
Education: Any graduate (degree in any discipline).
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Pay: ₹14,000.00 - ₹15,000.00 per month
Benefits:
- Health insurance
- Paid time off
Work Location: In person
