1. Job Summary
The Automotive Sales Officer is responsible for guiding customers through the entire vehicle purchase journey—from initial inquiry and test drives to final delivery and after-sales follow-up.
2. Key Responsibilities
- Showroom Management: Greet walk-in customers professionally and maintain a clean, premium display of vehicles.
- Product Expertise: Maintain an in-depth knowledge of all vehicle models, including technical specifications, safety features, fuel efficiency, and trim levels.
- Test Drive Coordination: Conduct professional test drives, highlighting performance features and addressing customer concerns during the ride.
- Sales Conversion: Lead customers through the "Sales Funnel"—from prospecting and qualifying to closing the deal.
- Finance & Insurance (F&I): Explain various car financing options, EMI schemes, and insurance packages to help customers make informed financial decisions.
- Exchange & Evaluation: Coordinate with the evaluation team for used-car trade-ins (exchange programs) to provide competitive quotes to customers.
- Documentation & Delivery: Manage all RTO (Regional Transport Office) paperwork, invoicing, and lead the "Ceremonial Delivery" of the vehicle.
- After-Sales Relationship: Follow up with customers post-delivery to ensure satisfaction and encourage referrals or future service appointments.
Job Types: Full-time, Permanent, Fresher
Pay: ₹14,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
