Sales Coordinator
Salary: Based on experience + Benefits
Location: Parra, North Goa
LOCAL CANDIDATE IN GOA PREFERRED – IMMEDIATE START
Responsibilities
Sales & Lead Coordination
- Handle incoming customer enquiries (calls, WhatsApp, email, website) for Internet services & added-value solutions.
- Qualify new leads, provide product/service information & follow up promptly to convert enquiries into confirmed sales.
- Prepare & share quotations, proposals & service details with customers in a professional manner.
- Maintain accurate records of leads, prospects & sales activity in the CRM system.
Customer Engagement & Relationship Building
- Interact confidently with residential, commercial & corporate clients, explaining Infinet’s premium Internet plans & added-value service offerings.
- Build & maintain long-term customer relationships by providing fast, attentive, personalised service.
- Liaise with Customer Service & Technical teams to ensure smooth handover from sales to installation/after-sales support.
Added-Value Service Promotion
- Communicate additional solutions including surveillance & security systems, mobile network boosters, power back up & inverters, IT & networking services & Wi-Fi hotspot solutions for hospitality & businesses.
- Proactively suggest service upgrades, annual maintenance agreements, or additional redundancy solutions to maximise client satisfaction & customer uptime.
Coordination & Reporting
- Coordinate with internal teams (Technical, Installation, Accounts) to ensure timely service delivery.
- Monitor sales activity, pipeline status & report progress to management.
- Track customer feedback & share insights to improve sales strategies & service delivery.
Required Skills & Qualifications
- Prior experience in sales coordination, customer service, or office-based sales support (ISP/telecom/IT/hospitality experience preferred).
- Strong communication skills in English (spoken & written); knowledge of Konkani/Hindi beneficial.
- Confident in building rapport with customers at all levels — residential, corporate, & hospitality sectors.
- Proficient in using MS Office, CRM tools, or sales tracking software.
- Organised, proactive & detail-oriented with strong follow-up skills.
- Managerial/supervisory experience beneficial but not essential.
Why Join Infinet?
- Work with a fast-growing premium Internet Service Provider in Goa.
- Be part of a customer-first, innovative team delivering high-speed Internet & advanced, added-value IT solutions.
- Opportunity to grow your career across sales, client management & added-value services.
- Training & development provided.
Apply Today
Please share your CV/Resume
Call/WhatsApp: 8007107090
Email: [email protected]
www.infinetgoa.com/join-our-team
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
