Customer Support Executive – International Collections
Job Type: Full-time
Work Location: Work From Office
Working Days: 5 Days Working
Shift: Rotational Shifts
Experience: Minimum 6 Months – International Collections
Qualification: Graduate / Undergraduate
Job Description
We are hiring Customer Support Executives for an International Collections Process. The ideal candidate should have strong English communication skills and relevant experience in international collections.
Roles & Responsibilities
- Handle customer calls related to outstanding payments and collections.
- Follow up with customers regarding pending dues.
- Understand customer concerns and provide appropriate solutions.
- Negotiate and assist customers with payment-related queries.
- Maintain accurate customer and payment records.
- Follow process guidelines and quality standards.
- Achieve assigned performance and collection targets.
Eligibility
- Graduate / Undergraduate candidates can apply.
- Minimum 6 months of International Collections experience.
- Excellent English communication skills.
- Comfortable working in rotational shifts.
- Immediate joiners preferred.
Job Benefits
- 5 Days Working
- Rotational Shifts
- Work From Office
- Both-Side Cab Facility, subject to cab zone
- Career growth opportunities
Preferred Candidate: Candidates with International Collections / International BPO experience and strong English communication skills.
Pay: ₹33,000.00 - ₹35,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
