Job Title: CRM Executive
Industry: Manufacturing
Experience: 2–5 Years
Salary: ₹25,000 – ₹30,000 per month
Location: Chennai
Joining: Immediate
Job Description:
We are looking for a CRM Executive to manage customer relationships and support sales operations. The candidate should have good communication skills and experience in handling customer queries, follow-ups, and CRM software.
Key Responsibilities:
- Maintain and update customer records in the CRM system.
- Handle customer inquiries and provide timely support.
- Coordinate with sales and production teams for order updates.
- Follow up with customers regarding orders, deliveries, and feedback.
- Generate CRM reports and maintain accurate data.
- Ensure customer satisfaction and build long-term relationships.
Requirements:
- 2–5 years of experience in CRM, customer support, or sales coordination.
- Experience in the manufacturing industry is preferred.
- Good communication and interpersonal skills.
- Knowledge of CRM tools and MS Office.
- Ability to work independently and manage multiple tasks.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Provident Fund
Work Location: In person