Role Overview
The Learning & Development Executive will be responsible for designing, implementing, and continuously improving learning and development initiatives across the organization. This role aims to enhance employee capabilities through structured training programs, competency development, performance improvement initiatives, employee engagement, and knowledge management while fostering a culture of continuous learning and organizational excellence.
The role will primarily support the Psychology Department by strengthening the clinical competencies, professional development, and quality standards of psychologists. Additionally, the Learning & Development Executive will collaborate with Managers, Team Leads, and department heads to identify learning needs, develop impactful learning solutions, and implement development initiatives across all departments. The role plays a critical part in improving employee performance, building organizational capability, and supporting the long-term growth of Oppam Wellness.
Key Responsibilities
Organization-wide Learning & Development
* Design, implement, and continuously improve learning and development strategies aligned with organizational goals.
* Conduct Training Needs Analysis (TNA) through performance reviews, quality audits, employee feedback, competency assessments, and business requirements.
* Develop structured learning pathways for employees across different functions and career levels.
* Create and maintain training manuals, SOPs, playbooks, e-learning modules, presentations, assessments, and other learning resources.
* Facilitate technical, functional, behavioral, leadership, communication, and soft skills training programs.
* Coordinate internal and external learning initiatives, workshops, webinars, and certification programs.
* Build a culture of continuous learning by promoting knowledge sharing, self-learning, and cross-functional collaboration.
* Ensure learning programs remain current, relevant, and aligned with organizational objectives and industry best practices.
Psychology Department Learning & Development
* Design and deliver structured learning and development programs for psychologists and mental health professionals.
* Support competency development through evidence-based learning, case discussions, supervision support, and clinical skill enhancement.
* Collaborate with Psychology Managers and Team Leads to strengthen therapist competencies and maintain high standards of clinical quality.
* Identify learning needs through quality audits, supervision feedback, client outcomes, and competency evaluations.
* Support continuous professional development initiatives that encourage ethical practice and clinical excellence.
Upskilling & Competency Development
* Design and implement competency-based learning and upskilling initiatives across departments.
* Develop competency frameworks for key organizational roles.
* Conduct competency assessments and identify skill gaps.
* Prepare Individual Development Plans (IDPs) where required.
* Provide coaching, mentoring, and constructive developmental feedback.
* Track employee learning progress and evaluate improvements in knowledge, behavior, and performance.
* Recommend development interventions that improve productivity, quality, and overall employee effectiveness.
Employee Engagement & Organizational Culture
* Plan and coordinate employee engagement initiatives, learning events, workshops, wellness programs, and team-building activities.
* Promote a culture of continuous learning, collaboration, innovation, and knowledge sharing.
* Support initiatives that strengthen employee experience, organizational values, and workplace culture.
* Partner with Managers and Team Leads to enhance employee motivation, engagement, and professional growth.
* Organize internal knowledge-sharing sessions and communities of practice to encourage collaborative learning.
Knowledge Management & Learning Analytics
* Maintain training records, competency matrices, learning dashboards, and employee development data.
* Measure training effectiveness using assessments, feedback, quality metrics, and performance outcomes.
* Prepare monthly and quarterly Learning & Development reports with actionable insights.
* Analyze learning data to identify trends, measure ROI, and recommend improvements.
* Ensure all learning content remains updated, standardized, and easily accessible across the organization.
Performance & Organizational Development
* Collaborate with HR and department leaders to align learning initiatives with organizational objectives.
* Support performance improvement initiatives through targeted learning interventions.
* Assist in leadership development and succession planning initiatives.
* Contribute to organizational development projects that enhance employee capability and business performance.
* Recommend innovative learning solutions that improve employee productivity, engagement, and retention.
* Support change management initiatives by designing learning interventions that facilitate successful adoption of new processes and systems.
Qualifications
* Master's degree in Psychology, Clinical Psychology, Counselling Psychology, MSW (Psychiatric Social Work), Human Resources, Learning & Development, Organizational Development, Education, Business Administration, or a related field.
* 1–3 years of experience in Learning & Development, Corporate Training, Talent Development, Organizational Development, Employee Engagement, Clinical Training, or a similar role.
* Experience in designing and facilitating structured learning and development programs is highly preferred.
* Experience in the mental health, healthcare, wellness, education, or service sector will be an added advantage.
* Relevant certifications in Learning & Development, Instructional Design, Training, Coaching, or Organizational Development are desirable.
Required Skills
* Excellent facilitation, coaching, mentoring, and presentation skills.
* Strong instructional design and training content development capabilities.
* Sound understanding of adult learning principles, competency-based development, and performance improvement.
* Excellent communication, stakeholder management, and interpersonal skills.
* Strong organizational, analytical, project management, and problem-solving abilities.
* Ability to design engaging and interactive learning experiences for diverse employee groups.
* Experience using Microsoft Office Suite, Google Workspace, Learning Management Systems (LMS), or other digital learning platforms is preferred.
* Ability to manage multiple projects while maintaining high quality and attention to detail.
* Passion for employee development, continuous learning, and building a positive organizational culture.
Language Requirements
* Excellent proficiency in English and Malayalam (spoken and written) is mandatory.
* Proficiency in Tamil will be an added advantage.
Why Join Oppam Wellness?
* Be part of a purpose-driven organization committed to improving lives through accessible mental healthcare.
* Lead learning and development initiatives that create a meaningful impact across the Psychology Department and all other organizational functions.
* Play a key role in strengthening employee capability, engagement, organizational culture, and professional excellence.
* Collaborate with leadership to build scalable learning systems that support organizational growth and long-term success.
* Work in a collaborative, supportive, and growth-oriented environment where your ideas and initiatives directly contribute to employee development and business excellence.
* Access opportunities for continuous learning, professional development, and cross-functional collaboration while making a lasting impact on the organization's people and culture.
Work Location: In person
