Key Responsibilities:
- Welcome and assist patients, attendants, and visitors professionally.
- Perform patient registration, OPD registration, appointment booking, and token management through hospital software.
- Enter and update patient information accurately in the Hospital Management System (HMS/HIS).
- Manage doctor schedules and appointments in the software.
- Generate patient registration slips, appointment slips, and other required documents.
- Coordinate with Billing, Nursing, Laboratory, Radiology, Pharmacy, and other departments through the software/system.
- Check and update patient records, ensuring accuracy and confidentiality.
- Handle telephone calls, enquiries, and patient complaints professionally.
- Assist patients with admission, discharge, investigations, billing, and other hospital procedures.
- Maintain daily reception records and reports.
- Ensure proper queue and patient flow management.
- Follow hospital policies, NABH requirements, patient safety, and confidentiality guidelines.
- Perform other duties assigned by the reporting authority.
- Skills Required:
- Graduate in Any stream
- Hospital Management System (HMS/HIS)
- Patient Registration & Appointment Module
- Billing/Insurance Module – basic handling
- Data entry and report generation
- Accurate and timely updating of electronic patient records.
- Maintain professional attire, grooming, and personal hygiene at all times.
- Maintain confidentiality and follow hospital/NABH policies.
- Good communication, computer, and data-entry skills required.
Pay: ₹8,000.00 - ₹10,500.00 per month
Benefits:
Work Location: In person
