Job Title: Clinic Manager
Location: Dhantoli
Job Type: Full-time
About the Role
We are looking for an experienced and customer-focused Clinic Manager to oversee daily clinic operations, ensure excellent patient experiences, and support business growth. The ideal candidate will have experience in healthcare, wellness, beauty, or service-based industries and possess strong leadership and relationship management skills.
Key Responsibilities
- Manage day-to-day clinic operations and ensure smooth functioning of the center.
- Welcome patients and provide a positive experience throughout their treatment journey.
- Build strong relationships with patients and maintain high levels of satisfaction.
- Guide patients regarding available treatment plans and services based on their needs.
- Coordinate appointments, follow-ups, and patient communications.
- Monitor patient retention initiatives and improve engagement through regular follow-up.
- Support the clinic team in achieving operational and business objectives.
- Handle patient concerns professionally and ensure timely resolution.
- Maintain accurate records and ensure compliance with clinic policies and procedures.
- Collaborate with doctors, therapists, and support staff to deliver quality patient care.
- Prepare daily, weekly, and monthly operational reports.
Preferred Candidate Profile
- Bachelor's degree in any discipline.
- 1+ years of experience in clinic management, healthcare, wellness, skincare, aesthetics, hospitality, or customer service industries.
- Strong communication and interpersonal skills.
- Ability to manage teams and handle multiple responsibilities efficiently.
- Customer-centric approach with excellent problem-solving skills.
- Proficiency in MS Office and CRM software is preferred.
Preferred Industry Background
Candidates from healthcare clinics, wellness centers, aesthetics clinics, skincare centers, hospitals, hospitality, or customer relationship management roles are encouraged to apply.
Benefits
- Provident Fund
- Performance Incentives
- Career Growth Opportunities
- Professional Development Support
Work Schedule
- Day Shift
- Work Location: In Person
Pay: ₹30,000.00 - ₹70,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid time off
- Provident Fund
Work Location: In person
