Job Title: Digital Marketing & E-commerce Support Executive
Location: Guntur
Job Type: Onsite
Experience: 0–2 Years (Digital Marketing & E-commerce)
Job Summary
We are seeking a proactive and detail-oriented Digital Marketing & E-commerce Support Executive with 0–2 years of hands-on experience in digital marketing and e-commerce operations. This role is ideal for an early-career professional with a strong foundation in online marketing channels and practical experience managing paid advertising campaigns across Google, Facebook, and Instagram.
Key Responsibilities:
E-commerce Support
- Manage and update product listings (titles, descriptions, images, pricing) on e-commerce platforms such as Shopify, WooCommerce, or Magento
- Assist with order processing, returns, and customer support queries via email or ticketing systems
- Coordinate with warehouse/logistics teams to ensure timely order fulfillment and inventory accuracy
- Support website content updates and perform regular checks to ensure smooth user experience
- Analyze customer behavior and sales data to identify trends and growth opportunities
Digital Marketing
- Plan, execute, and optimize paid advertising campaigns on Google Ads, Facebook Ads, and Instagram Ads
- Monitor campaign performance and make data-driven optimizations to improve CTR, CPC, CPA, and ROAS
- Conduct keyword research, audience targeting, and write basic ad copy
- Create and schedule content for social media, blogs, and email newsletters
- Analyze and report campaign performance using Google Analytics, Google Ads Manager, and Meta Business Suite
- Collaborate with creative teams to develop ad creatives and promotional materials
- Support basic SEO and conversion optimization initiatives
Qualifications
- Bachelor’s degree in Computer Science/IT/Engineering Degree, MBA/MCA , Marketing, Business, Communications, or a related field
- 0–2 years of hands-on experience in digital marketing and e-commerce operations
- Knowledge in managing paid advertising campaigns on Google, Facebook, and Instagram
- Familiarity with e-commerce platforms such as Amazon, Walmart, Shopify, WooCommerce.
- Experience on Zoho tools is Plus
- Working knowledge of Google Analytics and Meta Business Suite
- Strong written communication, analytical, and organizational skills
- Ability to work collaboratively, manage multiple tasks, and meet deadlines in a fast-paced environment
Preferred Skills
- Basic knowledge of SEO, HTML, or CMS platforms
- Experience with customer support tools
- Exposure to CRM tools like Zoho CRM
- Understanding of A/B testing and Conversion Rate Optimization (CRO)
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
