Job Title: Operations Manager (Head of Operations)
Location: Nanakramguda, Hyderabad
Property: 35-Room Boutique Hotel
Reports To: Hotel Owner
Employment Type: Full-Time
About the Role
We are looking for an experienced and hands-on Operations Manager to manage the overall operations of our 35-room boutique hotel. The selected candidate will be responsible for ensuring smooth day-to-day operations, delivering excellent guest service, managing the team, controlling costs, handling procurement, and maintaining the hotel to high standards.
This role reports directly to the Hotel Owner and offers the opportunity to independently lead hotel operations.
Key Responsibilities
- Manage the overall day-to-day operations of the hotel.
- Ensure excellent guest service and high guest satisfaction.
- Supervise Front Office, Housekeeping, Maintenance, Security, and Breakfast operations.
- Manage procurement of hotel supplies, guest amenities, and breakfast items.
- Maintain inventory and develop good relationships with vendors.
- Ensure effective use of hotel software (PMS, Booking Engine, POS, Inventory, etc.).
- Prepare budgets, control expenses, and improve profitability.
- Recruit, train, motivate, and guide the hotel team.
- Ensure cleanliness, maintenance, safety, and statutory compliance.
- Monitor the hotel's condition through preventive maintenance.
- Submit regular operational and financial reports to the Owner.
- Identify opportunities to improve guest experience and operational efficiency.
Requirements
- Graduate in Hotel Management or any related field (preferred).
- Minimum 6 years of hotel operations experience.
- At least 3 years in a leadership role managing hotel operations independently.
- Experience in procurement, vendor management, and hotel software systems.
- Good knowledge of budgeting and cost control.
- Strong leadership, communication, and problem-solving skills.
- Hands-on approach with the ability to lead by example.
What We Offer
- Competitive salary with performance-based incentives.
- Direct reporting and close interaction with the Hotel Owner.
- Independence to manage and improve hotel operations.
- Opportunity to grow with a premium boutique hotel.
How to Apply
If you are a motivated and experienced HR professional looking to make a difference in Hospitality Sector, please submit your resume and cover letter to [email protected]
Job Types: Full-time, Permanent
Pay: From ₹55,000.00 per month
Benefits:
- Life insurance
- Provident Fund
Work Location: In person
