Department: Office Admin
Designation: Front Dest Executive
1. Visitor and Front Desk Management:
Greet and welcome visitors in a warm and professional manner.
Answer, screen, and direct incoming phone calls and emails, ensuring they are promptly handled or directed to the appropriate department.
Maintain a visitor log and issue visitor badges.
Ensure the front desk area is tidy, organized, and well-stocked with necessary materials.
2. Employee Support:
Assist employees with general inquiries and provide directions or information about office services and facilities.
Distribute birthday gifts and cards to employees, ensuring that the gifts are timely and personalized.
Help in the preparation and distribution of welcome kits for new hires, ensuring all documents, resources, and materials are included.
Coordinate with HR for employee milestone celebrations and recognition programs.
3. Administrative and Filing Work:
Assist with filing and maintaining office documents and records in an organized and accessible manner.
Perform routine administrative tasks, such as managing office supplies, printing documents, and maintaining office equipment.
Help maintain and update employee records and assist with paperwork for onboarding, leaves, and other HR processes.
Prepare and distribute various office-related communications, such as memos, notices, and announcements.
Coordinate office mail, both incoming and outgoing, ensuring timely distribution.
4. Office Coordination and Support:
Assist with scheduling meetings, conferences, and appointments for employees and guests.
Support HR and administrative teams with scheduling and organizing company events, training sessions, or team-building activities.
Maintain office supplies and inventory, ensuring the office is well-equipped at all times.
Coordinate travel arrangements for employees as required.
5. General Office Duties:
Support in maintaining cleanliness and orderliness in the office areas, including common spaces.
Ensure that meeting rooms are properly set up and ready for use.
Assist with ad-hoc administrative tasks and projects as assigned by the Office Manager or HR team.
Required Skills and Qualifications:
High school diploma or equivalent; additional qualification in Office Administration is a plus.
Previous experience in a front desk, receptionist, or administrative role is preferred.
Strong organizational and multitasking skills, with a keen attention to detail.
Excellent communication and interpersonal skills.
Professional and courteous demeanor.
Ability to work independently and take initiative.
Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to maintain confidentiality and manage sensitive information.
Qualifications:
High school diploma or equivalent; Bachelor’s degree preferred.
2+ years of experience in a front desk or customer-facing role, preferably in a corporate environment.
Strong communication skills in English (additional languages a plus).
Basic knowledge of office equipment and software applications.
Key Competencies/Skills:
Excellent interpersonal and communication skills to provide exceptional service to visitors and clients.
Ability to manage a variety of administrative tasks efficiently while maintaining attention to detail.
A polite and professional attitude with a strong focus on creating a positive first impression.
Ability to prioritize tasks effectively and manage a busy front desk.
Basic knowledge of MS Office (Word, Excel, Outlook) for scheduling, data entry, and correspondence.
Ability to handle multiple tasks at once and adjust to changing priorities.
Capable of resolving minor issues and addressing requests in a timely manner.
Understanding the importance of confidentiality when handling visitor information or sensitive company data.
Ability to maintain accurate records and ensure that all tasks are completed to a high standard.
Pay: From ₹25,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
