Job Description:
We are looking for a smart, well-presented, and customer-focused Front Office Executive to join our banquet hotel team. The candidate will be responsible for handling guest interactions, managing front desk operations, and ensuring a smooth and welcoming experience for all guests.
Key Responsibilities:
- Greet and welcome guests in a professional manner
- Handle check-ins and check-outs efficiently
- Manage reservations, inquiries, and bookings
- Coordinate with banquet and housekeeping teams
- Handle guest complaints and provide quick resolutions
- Maintain records and front desk documentation
- Ensure high standards of hospitality and service
Requirements:
- Minimum 1 year experience in hotel front office (preferred)
- Good communication skills (English & Hindi)
- Basic computer knowledge (MS Office, hotel software)
- Well-groomed and presentable personality
- Ability to handle guests politely and professionally
Salary: ₹10,000 – ₹15,000 per month (depending on experience)
Benefits:
- Staff meals
- Accommodation (if applicable)
- Friendly work environment
- Growth opportunities
Job Type: Full-time
Pay: ₹10,000.00 - ₹23,937.64 per month
Work Location: In person
