Location:
Bangalore, KA, IN
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Areas of Work: Home Improvement
Job Id: 15443
External Job Description
Job Purpose -
The RSO is an officer in the Asian Paints – Bath Division,whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team.
Business Responsibility Areas
To handle customer complaints and ensure resolution,
Spare FG Management - New /Reverse Logistics
Quality – FM – Product feedback
Maintaining prescribed ISO 2015 standards in operational area
Extensive travel of 15- days in a month
Managing Manpower - On roll / Off roll
Market Visit - Dealer Visit and Consumer Site visit
Big Data analysis – Documentation – Reports
Functional initiatives
He may be allotted any additional responsibility necessitated at the unit.
People Managing - On roll and Off roll – 15 -30
Divisional Geography comprising 3-5 states / regions
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