JOB DESCRIPTION
Branch Manager – Immigration & Visa Services
Company: Just & True Immigration Law & Services
Location: Mohali
Experience: 4–8 Years | Relevant Immigration Experience Mandatory
About the Role
We are looking for an experienced and result-oriented Branch Manager with a strong background in Immigration, Visa Consultancy, Study Abroad, PR and Overseas Services to lead our branch operations.
The ideal candidate will be responsible for branch revenue, sales growth, team management, client conversion, service quality and overall branch performance.
Key Responsibilities
- Take complete ownership of branch sales, revenue and operational performance.
- Lead, motivate and manage Visa Counsellors, Sales Executives, Telecallers and Filing/Processing Teams.
- Set and achieve monthly and quarterly sales & revenue targets.
- Handle important clients personally and support the team in high-value conversions and complex cases.
- Ensure proper counselling and accurate information is provided regarding study visas, visitor visas, work permits, PR pathways and immigration programs.
- Develop strong knowledge of major destinations including Canada, Australia, New Zealand, UK, USA, Europe and other immigration markets.
- Monitor leads, follow-ups, counselling quality, conversion ratios and pending cases.
- Conduct regular team meetings, performance reviews and sales training.
- Identify weak-performing employees and implement corrective action and performance improvement plans.
- Ensure proper coordination between Sales, Counselling, Documentation, Filing and Management Teams.
- Maintain high standards of professionalism, client communication, documentation and regulatory compliance.
- Build referral networks and explore local business opportunities to generate new leads.
- Prepare and report daily/weekly/monthly branch performance, sales pipeline and revenue forecasts to senior management.
- Take ownership of client escalations and ensure timely resolution.
- Maintain a disciplined, ethical and target-driven branch environment.
Candidate Profile
We are looking for a candidate who has:
- 4–8 years of experience in Immigration / Visa Consultancy / Study Abroad / Overseas Education, preferably with managerial or team-leadership experience.
- Proven track record of achieving sales and revenue targets.
- Strong understanding of immigration and visa processes.
- Excellent knowledge of client counselling, sales conversion and objection handling.
- Experience managing and developing a sales/counselling team.
- Strong leadership, communication and negotiation skills.
- Ability to work under pressure and deliver results within deadlines.
- Strong commercial understanding with a business owner mindset.
- Professional personality with excellent client-handling skills.
- Ability to independently manage branch operations and take responsibility for outcomes.
We Prefer Candidates Who Have
Immigration Industry + Sales Leadership + Team Management + Revenue Achievement
Compensation
Salary: Competitive salary based on experience and current industry standards
Incentives: Attractive performance based incentives linked to branch revenue and target achievement.
Why Join Us?
- Leadership role with significant career growth
- Performance-based earning potential
- Opportunity to build and lead a high performing immigration team
- Professional and target-oriented work environment
- Direct exposure to senior management and business growth
Apply Now
If you are an immigration industry professional who can lead a team, convert clients and take complete ownership of branch revenue, we would like to hear from you.
Immediate Joiners / Short Notice Candidates Preferred.
Pay: ₹50,000.00 - ₹75,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
