Customer Support Coordinator

<p>Send your CV to alka@propertyangel.in or hr@propertyangel.in. Please mention the position in the subject line.</p>
<br><div><div><div><h3 class="jobSectionHeader"><b>Customer Support Executive</b></h3>
<div>Experience 3 to 5</div></div>
</div><div><div><h4 class="jobSectionHeader"><b>Role Overview</b></h4>
<div><div>Job Title: Customer Care Executive
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Company: PropertyAngel Management Pvt. Ltd.
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Location: Koramangala 3rd block, Bangalore
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Experience: Freshers to 8 years (Sales or Customer Support)
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Salary: ₹25,000 &ndash; ₹35,000 CTC
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Work Days: Monday to Saturday (Full-time, On-site)
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About Us: PropertyAngel is an award-winning property management company, headquartered in Koramangala, Bangalore. Our tech-enabled real estate asset management services have won awards from the Times Group, Zoho and Realty+, and been recognized several times as among the top 10 property management companies in India.
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Since 2014, we have successfully managed over ₹2,000+ crores in assets, maintained a 95%+ occupancy rate, and ensured 100% on-time rent distribution. Our larger mission is to make real estate affairs safe, simple and efficient. We are bootstrapped, profitable, and a strong customer focus. Our values are based on TRUST.
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Role Overview We are looking for a Customer Support Executive to manage client communication and ensure smooth and efficient service delivery. This role is perfect for individuals who are proactive, detail oriented, and committed to providing an excellent client experience.
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</div></div></div><div><h4 class="jobSectionHeader"><b>Requirements &amp; Skills</b></h4>
<div><div>Key Responsibilities:
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<ul><li>Respond to client inquiries via phone, email, and chat
</li><li>Resolve client concerns and follow up on pending issues
</li><li>Coordinate with internal teams to ensure timely and accurate service execution
</li><li>Maintain proper documentation and update records using CRM tools Requirements
</li><li>Graduate in any discipline
</li></ul>&bull; 0&ndash;8 years of experience (Freshers are welcome to apply) &bull; Strong verbal and written communication skills in English &bull; Comfortable working with computers and digital tools
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<ul><li>Preferred: Candidates residing within 12 km of Koramangala, Bangalore
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Salary &amp; Benefits
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<ul><li>₹25,000 &ndash; ₹35,000 CTC per month (based on experience) + performance incentives
</li><li>PF, ESI, laptop, and corporate SIM
</li><li>Weekly training and development sessions
</li><li>Exciting growth opportunities in a fast-growing PropTech company</li></ul></div></div></div></div></div>

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