Job Description - (Sr.) HR Consultant, HR IT
Job Description Mission / Position Headline: Supports HR operational excellence and drives digital system implementation. Ensures continuously optimized HR services and process automation, full-cycle system deployment, and compliance with user experience and business continuity standards.
Areas of Responsibilities:
Daily System Maintenance:
Provides user support, handles inquiries and operational issues.- Manages the system, performs regular system checks, coordinates with IT or vendors to resolve failures; undertakes daily maintenance and optimization to ensure stable, efficient operation.
- Conducts regular account access reviews and clean-ups to enforce the principle of least privilege.
- Organizes FAQs and solutions, builds a knowledge base for efficient user support.
Change Requirements Management:- Collaborates with vendors and IT teams to align requirements, implement solutions, and drive system change management and rollout.
System Project Implementation:- Leads or deeply participates in full-cycle system implementation, including requirement gathering, solution planning, system configuration, and business process setup.
- Manages project process, allocates resources, tracks progress, identifies and mitigates risks to ensure system on-time delivery.
- Continuously analyze HR processes and tools, drive the implementation of automation, digitalization, and innovative technology applications, and achieve business standardization and operational efficiency.
Compliance & Security Management:- Implements guidelines and standards per IT processes and policies to ensure systems comply with legal, regulatory, and company policy requirements.
Education and Experience:
Education - Minimum bachelor’s or master’s degree in subjects as Human Resources, business administration, computer science, etc.
Experience - At least 5 years of demonstrated success as HR operation and HRIT / HR Information system related role. Prior experience in HR digital projects is preferred.