JOB DESCRIPTION (JD) – SALES ASSISTANT Job Title:
SALES ASSISTANT
Department:
Sales & Marketing
Reports To:
Sales & Marketing Coordinator / Sales Manager
Job Purpose:
To support the Sales & Marketing team by preparing quotations, processing customer orders, maintaining sales records, coordinating with customers and internal departments, and ensuring timely execution of sales activities.
Key Responsibilities:
- Prepare and send quotations, proforma invoices, and sales-related documents.
- Receive, process, and track customer purchase orders.
- Coordinate with Production, Planning, Stores, and Dispatch teams for order execution.
- Maintain customer records, sales databases, and order status reports.
- Follow up with customers regarding quotations, orders, deliveries, and payments.
- Assist in preparing daily, weekly, and monthly sales reports.
- Handle customer inquiries and provide product information.
- Coordinate logistics and dispatch schedules with the concerned departments.
- Support new customer registration and documentation.
- Maintain proper filing of sales documents and correspondence.
- Assist in organizing exhibitions, customer visits, and promotional activities.
- Ensure compliance with company policies, ISO 9001:2015, and IATF 16949 documentation requirements.
- Perform any other tasks assigned by the Sales Manager.
Required Qualifications:
- Bachelor's Degree in Business Administration, Commerce, Marketing, or any related field.
- 1–3 years of experience in Sales Support, Customer Service, or Sales Administration.
- Freshers with good communication skills may also be considered.
Required Skills:Technical Skills
- MS Office (Excel, Word, PowerPoint)
- ERP/SAP Sales Order Processing
- Quotation Preparation
- Customer Order Management
- Documentation & Record Keeping
- Basic Inventory & Dispatch Coordination
- Report Preparation & Data Analysis
- Email & Business Communication
General Skills
- Good Communication Skills
- Customer Relationship Management
- Coordination & Teamwork
- Time Management
- Problem-Solving Ability
- Attention to Detail
- Organizational Skills
- Multitasking Ability
- Adaptability
- Professional Ethics
Key Performance Indicators (KPIs):
- Quotation turnaround time
- Order processing accuracy
- On-time order coordination
- Customer response time
- Documentation accuracy
- Sales report submission on time
- Customer satisfaction
- ERP data accuracy
Pay: ₹15,500.00 - ₹17,060.43 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
