We are a team of cloud enthusiasts, keen and spirited to make the latest cloud technologies work for you.
Rapyder is an agile, innovative company that makes Cloud work for you. With a young, passionate team and expertise in Cloud Computing Solutions, Big Data, Marketing & Commerce, DevOps, and Managed Services, Rapyder is the leading provider of Strategic Cloud Consulting. Solutions provided by Rapyder are seamless, secure, and scalable. With headquarters in Bangalore, sales & Support offices located in Delhi, and Mumbai, we ensure optimal technology solutions to reduce costs, streamline business processes and gain business advantages for our customers.
Rapyder Cloud Solutions is an AWS Premier Tier Services Partner helping enterprises accelerate their cloud transformation journey. We specialize in Cloud Migration & Modernization, Managed Services, Data & AI, DevOps, FinOps, Cloud Security, and Digital Workplace solutions. With 450+ customers, 5,000+ workloads migrated, and 200+ AWS certifications, we enable organizations to innovate securely and scale efficiently.
We are looking for a customer-focused Key Account Manager (Farming) to manage and grow a portfolio of strategic enterprise accounts. The role focuses on driving revenue growth through account expansion, cross-selling, upselling, renewals, and building long-term CXO relationships. The ideal candidate should have experience managing enterprise customers in the Cloud, IT Infrastructure, Managed Services, or Digital Transformation space.
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Own and manage a portfolio of assigned enterprise accounts.
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Develop and execute strategic account plans aligned with customer business objectives.
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Build long-term relationships with CXOs, IT leaders, procurement teams, and business stakeholders.
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Act as the primary point of contact for customer engagement and satisfaction.
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Identify opportunities for cross-selling and upselling across cloud services, managed services, security, data & AI, DevOps, FinOps, and modernization offerings.
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Drive renewals, contract expansions, and multi-year service engagements.
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Increase wallet share within existing accounts while maintaining high customer retention.
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Meet and exceed quarterly and annual revenue targets.
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Conduct regular business reviews with customers to showcase delivered value.
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Ensure successful adoption of Rapyder's cloud solutions and managed services.
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Collaborate with delivery, customer success, and technical teams to resolve customer concerns proactively.
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Monitor customer health and identify risks to renewals or business growth.
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Build and maintain a healthy pipeline from existing accounts.
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Track opportunities through CRM and maintain accurate forecasting.
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Drive opportunity progression from qualification to closure.
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Prepare account reports, forecasts, and growth plans for leadership.
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Collaborate with Solution Architects, Pre-Sales, Delivery, Marketing, and Partner teams to deliver integrated solutions.
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Participate in customer workshops, executive meetings, and strategic planning sessions.
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10–12 years of experience in Enterprise Account Management or Key Account Management.
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Proven experience managing and growing enterprise accounts within Cloud, IT Infrastructure, Managed Services, Cybersecurity, or Digital Transformation.
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Strong understanding of AWS, Azure, or Google Cloud offerings.
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Experience selling Managed Services, Cloud Migration, Modernization, Security, DevOps, Data & AI, or Infrastructure solutions.
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Strong consultative selling and relationship management skills.
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Excellent negotiation, presentation, and stakeholder management capabilities.
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Experience engaging with CIOs, CTOs, CISOs, and other senior business leaders.
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Proficiency in CRM platforms such as Salesforce, Zoho, HubSpot, or Microsoft Dynamics.
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Bachelor's degree in Engineering, Business, or a related discipline. MBA is preferred.
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Experience working with AWS or other hyperscaler partner ecosystems.
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Knowledge of enterprise cloud transformation programs.
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Exposure to large enterprise accounts across BFSI, Manufacturing, Retail, Healthcare, IT/ITES, Telecom, or Public Sector.
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Experience handling multi-crore managed services or cloud transformation engagements.
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Revenue growth from existing accounts.
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Cross-sell and upsell achievement.
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Renewal and retention rates.
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Customer satisfaction and relationship health.
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Pipeline generation and forecast accuracy.
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Strategic account growth and wallet share expansion.
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Work with one of India's leading cloud transformation partners.
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Opportunity to engage with enterprise customers and drive strategic cloud adoption.
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Exposure to AWS, Azure, Google Cloud, AI, Security, DevOps, and Managed Services.
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Collaborative, high-performance culture recognized as a Great Place to Work®.
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Strong learning environment with access to cloud certifications and career growth opportunities.