Job Title: Customer Support & Operations Executive
Company: Mobilogi Technology Pvt. Ltd.
Experience: Minimum 1 year
Location: 11th floor, Ozone Bix Center, Bellasis Road, Mumbai Central, Mumbai- 400008
Role Overview:
We’re looking for a customer-focused executive to manage support queries and assist with daily operations to ensure a smooth user experience.
Key Responsibilities:
Handle customer queries via chat, email, and calls
Resolve issues and manage escalations
Coordinate with internal teams for quick resolutions
Track orders, transactions, and operational tasks
Maintain records and improve support processes
Requirements:
1+ year experience in Customer Support / Operations
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Basic knowledge of CRM tools is a plus
Job Type: Full-time
Pay: From ₹15,000.00 per month
Benefits:
Work Location: In person
