Back Office Executive
We are looking for a Back Office Executive with a B.Com background to support customer training, back-office operations, and coordination activities.
Key Responsibilities
- Attend product training sessions and internal meetings.
- Conduct customer training on Tally and guide users on its features and usage.
- Assist customers by resolving basic queries and providing support.
- Prepare and maintain documentation and reports.
- Coordinate with internal teams for smooth customer onboarding and issue resolution.
- Draft professional emails and communicate effectively with customers.
Required Qualifications
- B.Com or B.com with IT Interest graduate (Freshers and experienced candidates may apply).
Required Skills
- Basic Accounting knowledge.
- Working knowledge of Tally Prime.
- Good knowledge of Windows Operating System and basic computer applications.
- Proficiency in MS Excel (including VLOOKUP and basic Pivot Tables).
- Good communication and presentation skills.
- Confidence in training and interacting with customers.
- Strong documentation and email drafting skills.
- Willingness to learn and adapt to new technologies.
- Handle regular customer support calls, assist with basic queries, and coordinate with the relevant teams to ensure timely resolution.
Preference: Candidates who are comfortable conducting online training sessions and enjoy helping customers understand and use software effectively.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
