Job Title: Front Office Cum Receptionist
Responsibilities:
- Greet and welcome patients/visitors professionally.
- Handle front desk operations, phone calls, WhatsApp enquiries, and appointments.
- Schedule and manage patient appointments and follow-ups.
- Explain basic clinic services and treatment packages to patients.
- Coordinate with doctors, therapists, and other clinic staff.
- Maintain patient records, registration, billing, and daily reports.
- Handle cash/UPI payments and maintain basic billing records.
- Follow up with patients regarding appointments and treatments.
- Ensure the reception and waiting area is clean and well maintained.
- Provide excellent customer service and maintain patient confidentiality.
- Support day-to-day administrative activities of the clinic.
Requirements:
- Minimum 1 year of experience in front office/reception/customer service, preferably in a clinic, hospital, aesthetic, cosmetology, or wellness industry.
- Good communication and interpersonal skills.
- Basic computer knowledge and MS Office skills.
- Pleasant personality with a professional attitude.
- Ability to handle patients and multiple tasks efficiently.
- Good English and local language communication skills.
- Immediate joiners preferred.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
