Key Responsibilities:
1. In-Store Sales & Customer Service (Cafe Duties):
- Greet customers warmly as they enter the café and provide an excellent first impression.
- Present menus, answer questions about ingredients, and enthusiastically suggest pairings, daily specials, or upsells (e.g., extra toppings, larger sizes, combos).
- Take accurate food and beverage orders using the café’s POS (Point of Sale) system.
- Handle cash, credit, and digital wallet transactions accurately and issue receipts.
- Maintain cleanliness and organization at the front counter, dining area, and display cases.
- Assist the barista/kitchen staff in packaging takeaway orders securely.
2. Delivery Operations:
- Review delivery orders before leaving to ensure they are 100% accurate, complete (including cutlery, condiments, and napkins), and properly packaged to avoid spills.
- Deliver food and beverage items to customers’ residential or office locations safely and within the designated time frame.
- Navigate local routes efficiently using GPS/maps.
- Maintain a polite, professional, and friendly demeanor during doorstep interactions to ensure customer satisfaction.
- Collect payments for Cash on Delivery (COD) orders and ensure they are safely remitted to the manager.
3. General Maintenance:
- Ensure the delivery vehicle (two-wheeler/bicycle) is clean, properly maintained, and has sufficient fuel.
- Adhere strictly to all traffic safety rules, speed limits, and café policies.
- Follow strict hygiene and food safety guidelines at all times.
Requirements & Qualifications:
- Education: High School Diploma / Graduate or equivalent.
- Experience: Prior experience in a café, restaurant, retail sales, or food delivery role is preferred but not mandatory. Freshers with great communication skills are welcome.
- Licenses & Assets:
- Must possess a valid [Two-Wheeler / Driving License].
- Must own a smartphone with a working internet connection for GPS and communication.
- [Optional: Must own a reliable two-wheeler in good working condition.]
- Skills:
- Strong verbal communication skills .
- Basic maths skills for handling cash and calculating change.
- Excellent time-management and organizational skills.
- A friendly, customer-first attitude with a high level of energy.
- Physical Requirements: Ability to stand for extended periods and drive a vehicle in various weather conditions.
Pay: From ₹15,000.00 per month
Work Location: In person
