Job Title: Copy & Content Marketing - Intern
Location: Mumbai Work arrangement: 5 days in the office
About Upstox
At Upstox, we’re building the future of investing — simple, powerful, and for everyone. We're one of India’s fastest-growing fintech platforms, backed by the best in the business, including Mr. Ratan Tata and Tiger Global, and on a mission to make wealth creation accessible to every Indian. From first-time investors to seasoned traders, millions trust us to power their financial journeys. We're not just moving fast — we’re moving with purpose. If you thrive in a high-energy, high-impact environment, you're in the right place.
We are looking for an Intern to support the day-to-day execution and growth of Uplearn, Upstox's learning platform. This role sits at the intersection of Product, Content, and Operations, providing hands-on exposure to how digital learning products are managed, optimized, and scaled. The intern will be responsible for ensuring seamless execution of live learning experiences, coordinating with internal and external stakeholders, managing platform configurations, and contributing to product growth initiatives.
You'll be at the intersection of Product, Operations, and Growth, helping build exceptional learning experiences for millions of learners by executing product initiatives, optimizing user journeys, and ensuring flawless delivery of live educational content. Your role will involve:
Qualitative Work:
Ensure a seamless learning experience across all Uplearn live sessions, webinars, and courses
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Coordinate with tutors, vendors, and internal stakeholders to ensure timely and error-free execution
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Drive operational excellence for Daily Market webinars, and other initiatives
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Identify gaps in user journeys and recommend improvements to increase learner engagement and satisfaction
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Act as the bridge between Product, Content, Marketing, Design, and external partners to keep initiatives moving forward
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Test new course pages, session journeys, and platform experiences before launch
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Identify bugs, inconsistencies, and user experience gaps
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Work with Product and Engineering teams to ensure timely resolution of issues/feature updates
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Maintain high quality standards across all learner-facing experiences
Quantitative Work:
Configure and publish 75+ live learning sessions per month across various formats
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Maintain >99% accuracy in session setup, scheduling, and publishing
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Ensure timely setup and monitoring of livestreams and webinar integrations
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Track and report key metrics including registrations, attendance, engagement, and course consumption
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Maintain operational trackers and ensure adherence to launch timelines across multiple concurrent projects
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Support the execution of product-led engagement initiatives aimed at increasing registrations, attendance, retention, and subscriptions.
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Assist in setting up in-app campaigns, notifications, and promotional placements
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Analyze learner behavior and identify opportunities to improve engagement across courses and live sessions
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Contribute ideas for new features, user journeys, and growth experiments
Apart from the above, the role would also involve managing other operational activities like Interacting with other teams for inputs (databases, prototypes, etc.), maintaining repositories, logs, etc., wherever required
A highly organized individual who enjoys bringing structure to complex workflows
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Someone who thrives in a fast-paced environment with multiple moving pieces
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Naturally curious about how digital products, user engagement, and learning platforms work
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Comfortable working with different stakeholders and following up to get things done
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Detail-oriented enough to catch small issues before they impact users
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Eager to learn about Product Management, Product Operations, Growth, and Fintech
Must-Haves:
Pursuing or recently completed a Bachelor's degree in Engineering, Business, Management, or a related fields
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Strong proficiency in Excel/Google Sheets
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Excellent verbal and written communication skills
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Strong ownership mindset and ability to work independently
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Ability to manage multiple tasks, priorities, and deadlines simultaneously
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Analytical thinking and comfort working with data and reports
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Familiarity with digital products, webinars, online learning platforms, or creator ecosystems is a plus
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Interest in financial markets, investing, fintech, or edtech is preferred
Get hands-on exposure to how a high-growth fintech builds and scales digital learning products. Work directly with Product, Marketing, Content, Design, and Business teams and learn the fundamentals of Product Operations, Growth, User Engagement, and Analytics. You would own real business-critical initiatives from day one instead of working on side projects and gain exposure to India's investing and financial education ecosystem. And meanwhile build skills that create strong pathways into Product Management, Growth, Strategy, and Operations roles and get to see the direct impact of your work on learner engagement, product adoption, and revenue growth.
By applying for this position, you acknowledge that you have reviewed our Prospective Employee Privacy Notice, which outlines how Upstox collects, uses, and protects your Personal Information ("PI"). I accept Upstox's Prospective Employee Privacy Notice. Upstox is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other characteristics.
