Roles and Responsibilities-
- Update and maintain customer information in the database.
- Provide customers with all the information that they require.
- Keep track of customer accounts by recording their account information and the issues they have reported.
- Handle customer complaints actively and ensure their resolution on time.
- Review customer accounts for any changes.
- Resolve customer complaints on time and ensure the quality of services is maintained.
- Handle changes in policies of the company and explain them to the customer.
Key Skills-
- Must have done BCA/B.tech or any IT course.
- 0-2 years experience in customer handling.
- Freshers can also apply.
- Basic Computer knowledge.
- Should be a team player.
Job Type: Full-time
Pay: ₹14,620.12 - ₹17,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid time off
Work Location: In person
