Location: Vakola
Clinic: Dreams Dental StudioAbout the Role:
We are looking for a Communication Executive to be the key point of contact between our dental lab and client clinics. The role involves managing day-to-day communication, coordinating cases, and ensuring smooth workflow between clinics and the lab.
Key Responsibilities:
- Handle all incoming and outgoing communication with dental clinics and professionals
- Manage phone calls, emails, and messaging platforms (WhatsApp, etc.) professionally and promptly
- Coordinate case details, updates, approvals, and delivery timelines with clients and internal teams
- Maintain accurate records of cases, orders, and communication logs
- Follow up with clinics regarding case status, feedback, and dispatch schedules
- Coordinate with CAD/CAM, design, and production teams for smooth case flow
- Provide timely updates to clients regarding case progress
- Address queries and ensure clear communication between all stakeholders
- Maintain organized documentation of all communications and case-related information
Requirements:
- Basic communication skills (any language comfortable for coordination)
- Basic computer knowledge (MS Office, email, messaging applications)
- Ability to learn and manage communication workflows
- Prior experience in a dental lab, clinic coordination, customer service, or healthcare support is an advantage but not mandatory
Key Traits:
- Organized and responsible
- Good coordination skills
- Ability to manage multiple cases and follow-ups
- Attention to detail and consistency in communication
Minimum Qualification:
- No specific qualification required; training will be provided
Additional Note:
Kindly include your notice period, current location, and current CTC (if applicable) in your application.
Kindly Drop Your CV : [email protected]
Paresh : 8898872072/9834591684
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Paid time off
- Provident Fund
Experience:
- Front desk: 1 year (Preferred)
Work Location: In person
