We are looking for a dynamic, energetic, and goal-oriented Telecaller to join our growing team. In this role, you will be responsible for making outbound calls to potential customers, explaining our products/services, and generating leads or closing sales.
An ideal candidate possesses excellent communication skills, a persuasive personality, and the ability to handle rejection with a positive attitude. If you are a go-getter who thrives in a fast-paced environment and loves interacting with people, we want to hear from you!
Key Responsibilities
- Make outbound calls to prospective customers from a provided database.
- Explain the features, advantages, and benefits of our products/services clearly.
- Understand customer needs and pitch appropriate solutions.
- Achieve daily, weekly, and monthly call targets and sales/lead generation quotas.
- Answer incoming customer queries professionally and provide accurate information.
- Maintain and update the customer database/CRM with accurate call logs and details.
- Follow up with potential customers to move them through the sales pipeline.
Requirements & Qualifications
- Education: High school diploma / Graduate in any stream.
- Experience: Proven experience as a Telecaller, Customer Service Representative, or similar sales/support role (Freshers with excellent communication skills are also welcome!).
- Languages: Strong verbal communication skills Bengali
- Skills:
- Excellent persuasion, negotiation, and interpersonal skills.
- Active listening skills to understand customer pain points.
- Basic computer knowledge (MS Office, data entry) and familiarity with CRM software is a plus.
- Attitude: Highly motivated, resilient, and target-driven.
What We Offer
- Attractive performance-based incentives and bonuses.
- Comprehensive training and mentorship.
- Clear career growth and promotion pathways.
- A vibrant and supportive team environment.
Pay: ₹4,000.00 - ₹15,000.00 per month
Work Location: In person
