Position: Operations Executive
Department: Travel Operations
Location: Mohali, Punjab
Experience Required: 1–3 Years
Industry: Travel & Tourism
Job Summary
We are looking for a proactive and detail-oriented Operations Executive to manage hotel bookings, cab arrangements, vendor coordination, and daily travel operations. The candidate should have good communication skills, negotiation abilities, and the capability to handle operations smoothly while ensuring excellent service for clients.
Roles & Responsibilities
- Coordinate with hotels, transport vendors, and travel partners for bookings and confirmations.
- Handle cab bookings, driver coordination, and route management.
- Manage hotel reservations, room availability, amendments, and cancellations.
- Maintain strong relationships with hotel suppliers and cab vendors.
- Negotiate rates and ensure cost-effective services.
- Share booking vouchers, confirmations, and operational details with clients.
- Monitor day-to-day travel operations and resolve operational issues immediately.
- Ensure smooth execution of customer itineraries.
- Maintain proper records of bookings, payments, invoices, and vendor details.
- Coordinate with the sales team for travel requirements and urgent requests.
- Handle escalations related to hotels, transport delays, or customer concerns.
- Ensure timely follow-up with vendors and clients.
Required Skills
- Good communication and coordination skills
- Knowledge of hotel booking and cab operations
- Strong negotiation skills
- Ability to work under pressure and manage multiple tasks
- Basic knowledge of MS Excel and emails
- Problem-solving and vendor management skills
- Good understanding of domestic and international travel operations
Preferred Qualifications
- Graduate in any discipline
- Experience in Travel Industry / Tour Operations preferred
- Familiarity with DMCs, hotel contracting, and transport handling is an advantage
Salary & Benefits
- Salary: As per industry standards
- Incentives based on performance
- Growth opportunities in travel operations
- Supportive and professional work environment
How to apply:
Interested candidates can share there Resume on [email protected] or contact at 92539-02382.
Pay: ₹15,000.00 - ₹35,000.00 per month
Work Location: In person
