Company: Gold Coin Realty
Location: Turbhe, Navi Mumbai
Salary: ₹20,000 – ₹25,000 per month
Job Summary
Gold Coin Realty is hiring a Guest Relationship Executive (GRE) to manage front desk operations and provide a professional experience for clients and visitors. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to handle administrative responsibilities efficiently.
Key Responsibilities
- Welcome and assist clients, visitors, and business associates.
- Handle incoming calls and direct them to the appropriate departments.
- Schedule appointments and maintain meeting calendars.
- Maintain visitor records and front desk documentation.
- Maintain and update customer information in the CRM system accurately.
- Ensure timely entry of client inquiries, follow-ups, and appointment details in the CRM.
- Coordinate with internal teams for smooth client handling.
- Respond to customer inquiries in a professional manner.
- Keep the reception area clean and organized.
- Perform general administrative and office support tasks as required.
Requirements
- Bachelor's degree preferred.
- 1-2 years of experience in Front Office, Reception, Customer Service, Guest Relations, or CRM handling.
- Good communication skills in English and Hindi. Marathi is an added advantage.
- Basic knowledge of MS Office (Word, Excel, Outlook) and CRM software.
- Professional attitude with strong interpersonal and organizational skills.
Job Details
- Employment Type: Full-time
- Work Location: On-site – Turbhe, Navi Mumbai
- Salary: ₹20,000 – ₹25,000 per month
- Working Days: 6 days a week
- Weekly Off: 1 day per week (as per company schedule)
Candidates with experience in front office, hospitality, reception, customer service, or CRM management are encouraged to apply.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
