Collections Manager

Job details

Responsibilities:

· Oversee and manage the collections and receivables process across all branches, ensuring timely and accurate collection of payments.

· Develop and implement strategies to improve the efficiency and effectiveness of the collections process.

· Collaborate with branch managers and sales teams to ensure alignment and support in achieving collection targets.

· Monitor accounts receivable balances, identify delinquent accounts, and take appropriate action to recover outstanding amounts.

· Prepare and present regular reports on collections status, aging of receivables, and recovery efforts to management.

· Develop and maintain strong relationships with key customers to facilitate prompt payment and address any issues or disputes.

· Ensure compliance with company policies and relevant regulations in all collection activities.

· Manage and mentor a team of collections and receivables staff, providing guidance, training, and performance evaluations.

· Work closely with the finance and accounting departments to ensure accurate recording and reporting of receivables.

· Implement and monitor key performance indicators (KPIs) to track and improve the performance of the collections function.

· Handle escalated customer issues and negotiate payment plans or settlements as needed.

Requirements:

· Proven experience in managing collections and receivables at a managerial level, particularly in a multi-branch environment.

· Strong background in accounting and finance, with a deep understanding of accounts receivable processes.

· Knowledge of sales and customer relationship management.

· Excellent analytical, negotiation, and communication skills.

· Ability to work collaboratively with various teams and departments.

· Proficiency in relevant software and tools for managing collections and receivables.

· Strong leadership and team management skills.

· Ability to travel to various branches as required.

Pay: ₹700,000.00 - ₹800,000.00 per year

Benefits:

Experience:

Work Location: In person