JOB DESCRIPTION – OPERATIONS EXECUTIVE
Position : Operations Executive – Valve & Flow Control
Department : Operations
Industry : Industrial Valves, Flow Control & Automation
Experience : 2–5 Years
Candidates with relevant manufacturing/industrial experience will be preferred.
Employment Type : Full Time
Location : Coimbatore
Reporting To : Operations Head / General Manager
1. Job Purpose
The Operations Executive will be responsible for coordinating and monitoring the end-to-end operational activities related to the manufacturing and sales of industrial valves and flow control products.
The role involves close coordination with Sales, Engineering, Purchase, Production, Quality, Stores, Logistics, and Customers to ensure that orders are executed within the committed cost, quality, and delivery timelines.
The candidate will be expected to actively track orders, identify bottlenecks, follow up with respective departments/vendors, and provide timely updates to management and customers.
2. Key Responsibilities
A. Order Execution & Coordination
Review customer purchase orders and coordinate with the Sales/Commercial team for order handover.
Create and maintain an Order Execution Tracker for all ongoing orders.
Monitor order status from receipt of PO through engineering, procurement, manufacturing, inspection, testing, and dispatch.
Ensure that customer specifications, approved drawings, datasheets, inspection requirements, and delivery requirements are properly communicated to the concerned departments.
Track committed delivery dates and identify potential delays at an early stage.
Coordinate with internal teams to ensure timely completion of orders.
Provide regular order status updates to management and Sales team.
B. Production & Manufacturing Coordination
Coordinate with Production/Manufacturing teams for execution of valve orders.
Monitor manufacturing progress against planned schedules.
Follow up on machining, assembly, testing, painting/coating, marking, and packing activities.
Ensure production priorities are aligned with customer delivery requirements.
Identify production bottlenecks and escalate critical issues.
Coordinate rework or corrective actions with Production and Quality teams wherever required.
C. Purchase & Vendor Coordination
Coordinate with the Purchase team for procurement of raw materials, castings, forgings, components, actuators, accessories, and bought-out items.
Track purchase orders and expected delivery dates.
Follow up with suppliers to ensure timely material availability.
Monitor critical long-lead items and highlight potential delivery risks.
Support vendor development and performance tracking.
Maintain purchase and material-status trackers.
D. Engineering & Technical Coordination
Coordinate with Engineering for timely release of drawings and technical documents.
Track customer drawing approvals and engineering comments.
Follow up on pending technical clarifications from customers/consultants.
Ensure approved drawings and specifications are available before production.
Coordinate changes or revisions in specifications and communicate them to relevant departments.
Maintain proper records of revisions and customer approvals.
E. Quality, Inspection & Testing
Coordinate with the Quality team for inspection and testing requirements.
Track inspection plans, customer/third-party inspection requirements, and testing schedules.
Coordinate hydrostatic, pneumatic, functional, seat leakage, pressure, and other applicable valve tests.
Track third-party inspection activities wherever applicable.
Ensure inspection reports, test certificates, material certificates, and other quality documents are completed on time.
Coordinate closure of inspection observations and customer comments.
F. Stores & Inventory Coordination
Coordinate with Stores for material receipt and availability.
Monitor availability of critical materials against ongoing orders.
Track shortages and initiate follow-up with Purchase/Stores.
Support inventory reconciliation and material status reporting.
Ensure proper identification and traceability of materials and components.
G. Dispatch & Logistics
Coordinate with Production, Quality, Stores, and Logistics for order readiness.
Ensure all required documents are available before dispatch.
Coordinate packing, marking, documentation, and transportation.
Track dispatch schedules against customer delivery commitments.
Maintain dispatch records and provide dispatch details to Sales/Accounts/Customers as required.
H. Sales & Customer Support
Support the Sales team in coordinating order-related activities after receipt of customer PO.
Provide accurate and timely order status updates.
Coordinate with customers regarding drawings, approvals, inspection schedules, delivery requirements, and documentation.
Assist in resolving customer queries related to order execution.
Maintain proper records of customer communications and pending actions.
Support Sales in identifying potential repeat orders and customer requirements.
3. MIS & Management Reporting
Prepare and maintain regular operational reports, including:
Order booking and order execution status
Production status
Purchase/material status
Pending drawing approvals
Inspection status
Testing status
Dispatch status
Delayed orders
Critical/long-lead materials
Customer pending actions
Vendor pending actions
Order-wise delivery performance
Prepare weekly and monthly MIS reports for management review.
4. Process Improvement
Identify bottlenecks in the order execution process.
Recommend improvements to reduce delays and improve operational efficiency.
Develop and maintain checklists, trackers, SOPs, and process-control documents.
Improve coordination between Sales, Engineering, Purchase, Production, Quality, Stores, and Logistics.
Monitor recurring operational issues and support corrective/preventive actions.
5. Key Performance Indicators (KPIs)
The Operations Executive will be evaluated based on:
Order Execution
On-time order execution
Order-wise delivery performance
Reduction in delayed orders
Effective follow-up and closure of pending activities
Production
Adherence to production schedules
Reduction in production-related delays
Effective coordination between departments
Purchase & Materials
Timely availability of critical materials
Reduction in material-related delays
Vendor delivery performance
Quality
Timely completion of inspection and testing
Closure of quality/inspection observations
Accuracy and completeness of quality documentation
Dispatch
On-time dispatch against committed delivery dates
Complete dispatch documentation
Reporting
Accuracy and timeliness of MIS reports
Proper maintenance of order and operational trackers
6. Required Skills & Competencies
Technical / Functional Skills
Knowledge of industrial valves and flow control products such as:
Butterfly Valves
Ball Valves
Gate Valves
Globe Valves
Check Valves
Knife Gate Valves
Control Valves
Actuated Valves
Strainers and related flow-control products
Basic understanding of:
Valve manufacturing processes
Machining and assembly
Pressure testing
Hydro/Pneumatic testing
Material procurement
Inspection and quality control
Industrial documentation
Software Skills
Good knowledge of MS Excel
Ability to prepare MIS reports and trackers
Knowledge of ERP systems will be an advantage
Good documentation and reporting skills
Behavioral Competencies
Strong follow-up and coordination skills
Good communication skills
Problem-solving ability
Attention to detail
Ability to prioritize multiple orders simultaneously
Ability to work under pressure and meet deadlines
Ownership and accountability
Proactive approach to identifying problems
Good negotiation and vendor/customer coordination skills
7. Educational Qualification
Diploma / Bachelor's Degree in Mechanical Engineering, Production Engineering, Industrial Engineering, Operations, Business Administration, or related discipline.
MBA/PGDM in Operations / Supply Chain / Business Management will be an added advantage.
8. Preferred Experience
Candidates with experience in any of the following industries will be preferred:
Industrial Valves
Flow Control Equipment
Valve Automation
Pumps
Piping Products
Process Equipment
Oil & Gas
Water & Wastewater
Chemical & Petrochemical
Power
EPC / Engineering Projects
General Industrial Manufacturing
9. Ideal Candidate Profile
The ideal candidate should be someone who can drive execution rather than merely monitor activities.
The person should be capable of taking an order from PO receipt → engineering → procurement → production → inspection/testing → documentation → dispatch, coordinating with all stakeholders and ensuring that commitments are met.
Strong follow-up, ownership, analytical ability, communication, and problem-solving skills are essential for this position.
Pay: ₹300,000.00 - ₹350,000.00 per year
Work Location: In person
