Healthcare Assistant (HCA) – Job Description (JD)
Organization: Obdu Digital Health Care Pvt. Ltd.
Brand: Digital Doctor Clinic (DDC)
Position: Healthcare Assistant (HCA)
Department: Operations / Clinical Services
Job Type: Full-Time
Reporting To: Clinic Manager / Area Manager
About the Company
Digital Doctor Clinic, an OBDU Group Company, is a modern healthcare initiative that combines physical clinical infrastructure with advanced digital technology to deliver seamless healthcare services through both remote and in-person consultations.
Our clinics are equipped with telemedicine facilities, Electronic Health Records (EHR), AI-powered diagnostics, digital testing equipment, and virtual consultation capabilities to ensure accessible, affordable, and quality healthcare.
Digital Doctor Clinic is operating under a Memorandum of Understanding (MoU) with the Government of Uttar Pradesh to establish Digital Doctor Clinics across rural villages. Our mission is to make qualified healthcare available to every citizen by enabling villagers to consult MBBS doctors from their own Gram Panchayats through digital healthcare technology.
Our Vision
We are committed to transforming rural healthcare by expanding Digital Doctor Clinics throughout Uttar Pradesh and Uttarakhand, ensuring that quality medical care reaches even the most remote communities.
About the Role
Healthcare Assistant (HCA) is responsible for the day-to-day operations of the Digital Doctor Clinic. The HCA will assist patients, perform basic health screenings, collect pathology samples, operate diagnostic equipment, coordinate teleconsultations with registered doctors, manage pharmacy support, and ensure compliance with all company SOPs.
Key Responsibilities
- Supervise and guide junior pharmacists in their daily responsibilities.
- Receive daily reports and updates from junior pharmacists regarding pharmacy operations, inventory, prescriptions, and any issues requiring attention.
- Act as a relief pharmacist and independently manage pharmacy operations during the absence of a junior pharmacist.
- Ensure compliance with all pharmacy regulations, company policies, and standard operating procedures.
- Oversee clinical pharmacy services and take responsibility for all clinical-related activities, including patient counseling, prescription verification, and medication safety.
- Monitor daily sales collections and ensure that all cash and digital payments are accurately reconciled.
- Verify that all collections are deposited or transferred to the company's designated bank account in a timely and accurate manner.
- Maintain proper documentation of financial transactions and report any discrepancies immediately to management.
- Coordinate with management on inventory control, stock management, expiry monitoring, and procurement.
- Support staff training and maintain high standards of customer service and professional conduct.
- Prepare and submit operational and clinical reports to management as required.
Accountability
The Senior Pharmacist is accountable for:
- Effective supervision of junior pharmacists.
- Smooth pharmacy operations in the absence of junior staff.
- Proper management of clinical responsibilities.
- Accurate reconciliation and secure transfer of daily collections to the company's bank account.
- Compliance with all regulatory, ethical, and organizational standards.
Salary & Benefits
· During Probation (6 Months): ₹15,000 per month
· Post-Probation: ₹20,000 per month (based on performance and role fit)
· Performance incentives as per company policy.
· Professional training and career growth opportunities.
Eligibility Criteria
· Diploma in Pharmacy (D.Pharma)/ Bachelor of Pharmacy (B.Pharma) from a recognized institute
Experience
· Freshers may apply.
· Experience in clinic, hospital, pathology lab, pharmacy, or telemedicine is preferred.
Required Skills
· Good communication skills.
· Basic computer knowledge.
· Ability to operate healthcare software.
· Patient handling skills.
· Teamwork and problem-solving ability.
· Willingness to work in rural and semi-urban locations.
Working Hours
· 9–10 hours per day.
· Weekly one day off as per company policy.
Join Obdu Digital Health Care Pvt. Ltd. and become a part of our mission to make quality healthcare accessible to every village through the Digital Doctor Clinic network.
Phone no. 8477873326
Mail ID: [email protected]
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
