Experience: 2–3 Years
Location: Wakad, Pune.
A Sales Coordinator plays a key support role in the sales team, ensuring smooth operations, accurate documentation, and strong coordination between departments and clients. Below is a clear breakdown of typical roles and responsibilities:
1. Administrative Support
- Prepare and process sales orders, quotations, and invoices
- Maintain and update customer databases and CRM systems
- Handle documentation such as contracts, proposals, and agreements
- Track sales targets and prepare performance reports
2. Coordination & Communication
- Act as a liaison between sales team, customers, and internal departments (logistics, finance, production, etc.)
- Coordinate meetings, appointments, and sales presentations
- Follow up on customer inquiries and ensure timely responses
- Assist in resolving customer complaints or order issues
3. Order Management
- Process customer orders accurately and efficiently
- Monitor order status and delivery schedules
- Ensure timely dispatch and proper documentation
- Coordinate with warehouse/logistics for smooth fulfillment
4. Sales Support
- Assist sales representatives in preparing proposals and presentations
- Compile sales data and generate weekly/monthly reports
- Support in achieving sales targets by tracking progress
- Help organize promotional activities, trade shows, or events
5. Customer Relationship Management
- Maintain strong relationships with clients
- Follow up on payments and outstanding balances
- Gather customer feedback and share insights with the sales team
- Ensure high customer satisfaction
6. Data & Reporting
- Analyze sales data and identify trends
- Prepare dashboards and management reports
- Monitor KPIs such as conversion rates, revenue growth, and order accuracy
Key Skills Required
- Strong communication and coordination skills
- Organizational and time management skills
- Attention to detail
- Proficiency in MS Office and CRM software
- Problem-solving ability
- Ability to work under pressure and meet deadlines
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹23,000.00 per month
Work Location: In person
