Job Description
Job Title: Admission Counselor / Telecounselor
Job Type: Full-time
About Siddhi Education: Siddhi Education is a leading provider of online and distance education programs tailored specifically for working professionals. We help adult learners upgrade their qualifications, finish their degrees, and advance their careers without disrupting their current jobs.
Key Responsibilities: * Inbound & Outbound Calling: Reach out to working professionals who have inquired about our online degree or certification programs.
- Career Counseling: Understand the student's / working professional current work profile and guide them toward the right university course/program.
- Lead Conversion: Convert inquiries into successful admissions by explaining the course benefits, flexibility, and fee structures.
- Documentation Support: Guide students through the online admission process, document submission, and fee payment steps.
- Follow-ups: Maintain a relationship with prospects and follow up regularly to help them complete their enrollment.
Requirements & Qualifications: * Education: Graduate in any stream.
- Experience: Fresher or 6 months to 3 years of experience in tele-calling, sales, or educational counseling (Experience in EdTech is highly preferred).
- Skills: Excellent communication and convincing skills in Hindi/English/Local language.
- Strong active listening skills and a polite, professional telephonic manner.
- Basic computer skills to update student details and lead data.
Benefits & Perks: * Competitive fixed salary + attractive performance-based incentives.
- Dynamic and growing work environment in the EdTech sector.
- Day shift with structured weekly offs
- Paid Overtime
Pay: ₹10,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Paid time off
- Work from home
Work Location: Hybrid remote in Mumbai, Maharashtra (Mumbai)
