Greeting guests: The GRE is responsible for welcoming and greeting guests when they arrive at the hotel. They should be friendly, approachable, and knowledgeable about the hotel's services and amenities.
Managing guest inquiries: The GRE should be knowledgeable about the hotel's services and amenities, as well as local attractions and events. They should be able to answer guest inquiries and make recommendations for dining, entertainment, and sightseeing.
Handling guest complaints: The GRE should be prepared to handle guest complaints and resolve issues in a timely and professional manner. They should be empathetic and proactive in finding solutions to problems.
Coordinating with other hotel departments: The GRE should work closely with other hotel departments, such as housekeeping and maintenance, to ensure that guest needs are met and any issues are resolved quickly.
Performing administrative tasks: The GRE may be responsible for performing administrative tasks, such as answering phone calls, responding to emails, and filing paperwork.
Job Type: Full-time
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- Front desk: 1 year (Preferred)
Work Location: In person
