Job Title: Academic Counsellor - Overseas Education
Location: Mohali, Punjab
Experience: 5+ Years
Grade: 3
Department: Admissions
Industry: EdTech / Overseas Education
Employment Type: Full-Time, Onsite in Mohali
Work Schedule: Monday to Saturday
Company: Edvia.ai
Role Overview
Edvia is seeking an experienced and student-centric Academic Counsellor to provide virtual overseas education counselling to prospective students. The role involves conducting personalised counselling sessions, assessing student profiles, recommending suitable universities and programs, and guiding students throughout their study abroad journey.The ideal candidate should have prior experience in overseas education counselling, proven experience delivering virtual counselling through an EdTech platform, excellent communication skills, and the ability to build trust with students while helping them make informed academic and career decisions.
Key Responsibilities
- Conduct virtual counselling sessions with prospective students and parents.
- Evaluate students' academic backgrounds, career aspirations, financial capabilities, and study preferences.
- Provide personalised guidance on study destinations, universities, courses, scholarships, and admission requirements.
- Assist students in selecting suitable universities and programs aligned with their goals.
- Explain admission processes, documentation requirements, application timelines, and enrollment procedures.
- Support students throughout the application process and coordinate with internal admissions teams.
- Build and maintain strong relationships with prospective students through regular follow-ups.
- Ensure accurate and timely updates of student interactions and application progress in the CRM system.
- Stay updated on international education trends, university requirements, scholarship opportunities, and visa regulations.
- Achieve monthly counselling, application, and enrollment targets.
Required Skills & Qualifications
- Minimum 5 years of experience in overseas education counselling.
- Proven experience conducting virtual counselling sessions for students aspiring to study abroad.
- Mandatory experience providing virtual counselling through an EdTech platform and managing student journeys digitally.
- Strong knowledge of study destinations such as the UK, Canada, Australia, USA, Europe, or New Zealand.
- Excellent English communication skills (verbal and written).
- Strong counselling, relationship-building, and student engagement abilities.
- Ability to understand student needs and provide consultative guidance.
- Experience using CRM systems, counselling platforms, and virtual meeting tools.
- Graduate in any discipline (Education, Management, or related fields preferred).
Key Competencies
- Outstanding communication and presentation skills
- Strong counselling and student relationship management abilities
- Excellent listening and problem-solving skills
- Attention to detail and process orientation
- Ability to manage multiple student cases simultaneously
- Target-driven mindset with a student-first approach
- High ownership, accountability, and professionalism
Key Performance Indicators (KPIs)
- Number of counselling sessions conducted
- Student-to-application conversion rate
- Application-to-enrollment conversion rate
- Student satisfaction and engagement scores
- CRM data accuracy and follow-up compliance
- Achievement of monthly counselling and enrollment targets
Why Join Edvia?
- Opportunity to impact students' international education journeys.
- Dynamic and growth-oriented work environment.
- Career progression within the overseas education industry.
- Exposure to global universities, admission processes, and international education trends.
- Competitive compensation and performance-based incentives.
Pay: ₹40,000.00 - ₹60,000.00 per month
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have experience in virtual counselling?
Work Location: In person
