Job description:
Key Responsibilities:Reception Duties:
- Generate and issue bills for hospital services rendered, including outpatient, inpatient, diagnostic, and other services.
- Accurately record all payments (cash, card, or digital) received from patients and issue receipts.
- Update patient information in the billing software and ensure proper documentation of medical services for accurate billing.
- Handle billing-related queries from patients and relatives in a clear and professional manner.
- Prepare daily, weekly, and monthly reports of revenue and outstanding bills.
- Ensure proper coordination between the reception, accounts, and other departments for smooth billing processes.
Required Qualifications & Skills:
- Education: Bachelor’s degree or Diploma in any discipline, preferably in healthcare or business administration.
- Experience: 1-2 years of experience in hospital reception or billing roles is preferred.
- Technical Skills: Familiarity with hospital billing software and MS Office (Excel, Word).
- Soft Skills: Excellent communication skills, customer service orientation, and the ability to work under pressure.
- Languages: Proficiency in English and Hindi; knowledge of local dialects is a plus.
Personal Attributes:
- Highly organized and detail-oriented.
- Ability to multitask in a fast-paced environment.
- Strong interpersonal skills and a compassionate attitude towards patients.
- A team player with the ability to collaborate with other departments.
Working Hours:
- Full-time, rotational shifts, including weekends and holidays.
Job Types: Full-time, Permanent
Education:
Experience:
- Microsoft Office: 2 years (Required)
- Front desk - Receptionist: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- English / Hindi (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
Pay: From ₹9,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
